cunza

Hi, i have email account with optus. If i connect to my optus server and open outlook i can send and receive email no problem. If i connect at my friends house wirelessly to his ISP who is not optus i can not send emails but i can receive them. I am using outlook 2007. Been reading abot the port 25 and other stuff on the net and i spent 35 with some non english speaking person in india who could not help. I have other accounts i use through outlook and they all work ok. they have different SMTP . Does anyone know if it is just optus or what settings i can use to send email from my optus account in outlook whilst connected to a telstra or other network provider.

Guy onthe phone told me to just use webmail. Helpdesk at optus is just to pathetic.

Thanks

hoe

open outlook.

go to tools/account settings/ and double click on account

make sure incoming and outgoing server settings are correct .

click on 'more settings'/outgoing server

make sure 'my outgoing mail server (smtp) requires authentication' is ticked.

you may need to click on 'log on using' and enter your account and password and tick remember password, but normally the default setting of 'use same settings as my incoming mail server works fine'

mel421

To send email from an ISP that is not yours, you need to put in other ISP SMTP setting and not optus into outlook for the outgoing mail. The incoming mail POP3 still needs to be optus.

cwispy

Sometimes providers will also run an alternate port for those who need to be able to send while on the move due to a lot of providers blocking port 25 on their networks. Check and see if they have an alternate port number, otherwise you will have to use the local providers outgoing server as mel421 has stated.

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genus

Optusnet generally block following ports ...

25 SMTP

80 HTTP

137

138

139

161 SNMP

162 SNMP

667 IRC

445 RPC



A user can unblock port 25 by contacting support. My experience is that if you get a *foreigner* hang up promptly and retry till you get someone you feel you can communicate with. This self service link used to allow you to unblock it but it seems to have been broken since they decided to screw around with the user account website....
https://myaccount.optusnet.com.au/removemailfilter/

im_prad

In case using diff ISP check this link out

What is my ISP's SMTP Mail Server