Optus Cable Modem

**ocd_csv** · 14-04-08, 06:16 PM

Has anyone been able to upgrade their cable modem to a better model without optus technician coming out to install.

Currently in use is a SB3100 which is only 10mbit. Need to upgrade to a SB5XXXX model to allow 100mbit connection.

Can you pickup someones from Ebay or here and use their unit.?

**AussieFX** · 14-04-08, 06:23 PM

Optus will insist that a technician be sent out regardless.
On arrival he then contact Optus support and quote your MAC addy and your right to go.
Of course, your probably going to be $99 out of pocket.

How do I know you ask?
I have my brothers spare 5100 sitting here and Im still using the older 4200 model.

**shortcity** · 14-04-08, 07:36 PM

I got a free "upgrade" to the 5100...just winge that your connection keeps braking down..they should send someone to install a 5100

later

**ingxen** · 14-04-08, 08:05 PM

My parents got a new cable modem sent out to them from optus because there old one will stop working on April 18th, no optus technician required to come out and I am going there to install it tomorrow.

The modem they have is one of the original ones, Nortel i think it is and has 10mbit. I think it is only DOCSIS 1 and they are upgrading the network in the area and the DOCSIS 1 network will be switched off.

**fromaron** · 14-04-08, 08:06 PM

Quote:

Originally Posted by ocd_csv

Need to upgrade to a SB5XXXX model to allow 100mbit connection.

100mbits ? Am I missing something?

**ocd_csv** · 14-04-08, 08:43 PM

What I found is that on the SB3100 the maxed out speed is 550kb/s yet on a SB5XXX the speed is 1mb/s (where b is bytes not bits)
The only difference between the two is the network port speed (10mbit verses 100mbit)

Yeah want to avoid having a tech come out to read a MAC address seems a real waste of time as I need to stay home for 4 hour window for 5 second job. Plus the costs.

@shortcity
I like the idea of a free upgrade to either the SB5100 or other but they have logs how often the modem is down and why. I tried the complaints line before and it didn't work for me.

**urban_s0ulja** · 14-04-08, 08:49 PM

mate
if youve got a sb3100
youve obviously been with optus for a very long time.

if your contracts up tell them you want a new modem or you'll jump ship and im pretty sure they will comply

. You'll probably have to sign up for another 24 months though.

best of luck

14-04-08, 06:16 PM	#1 (permalink)
ocd_csv Senior Member iTrader: (2) Join Date: Jan 2008 Posts: 102 Spent time on board: 1 Week, 0 Days and 21:06:55	Optus Cable Modem Has anyone been able to upgrade their cable modem to a better model without optus technician coming out to install. Currently in use is a SB3100 which is only 10mbit. Need to upgrade to a SB5XXXX model to allow 100mbit connection. Can you pickup someones from Ebay or here and use their unit.?

14-04-08, 08:49 PM	#7 (permalink)
urban_s0ulja Banned iTrader: (15) Join Date: Jan 2008 Posts: 1,408	mate if youve got a sb3100 youve obviously been with optus for a very long time. if your contracts up tell them you want a new modem or you'll jump ship and im pretty sure they will comply . You'll probably have to sign up for another 24 months though. best of luck __________________ (Advertising Space For Rent) $20 A Year. Pm Me

LinkBacks (?) LinkBack to this Thread: http://www.austech.info/networking-wireless-cabled/4750-optus-cable-modem.html
Posted By	For	Type	Date
Networking - Wireless and Cabled [Archive] - Austech	This thread	Refback	13-09-08 01:05 PM

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

14-04-08, 06:23 PM	#2 (permalink)
AussieFX Premium Member iTrader: (0) Join Date: Feb 2008 Posts: 47 Spent time on board: 4 Days and 16:16:00	Optus will insist that a technician be sent out regardless. On arrival he then contact Optus support and quote your MAC addy and your right to go. Of course, your probably going to be $99 out of pocket. How do I know you ask? I have my brothers spare 5100 sitting here and Im still using the older 4200 model.

14-04-08, 07:36 PM	#3 (permalink)
shortcity Member iTrader: (0) Join Date: Jan 2008 Posts: 55 Spent time on board: 23:05:02	I got a free "upgrade" to the 5100...just winge that your connection keeps braking down..they should send someone to install a 5100 later

14-04-08, 08:05 PM	#4 (permalink)
ingxen Premium Member iTrader: (2) Join Date: Jan 2008 Location: QLD Posts: 158 Spent time on board: 1 Week, 0 Days and 6:01:27	My parents got a new cable modem sent out to them from optus because there old one will stop working on April 18th, no optus technician required to come out and I am going there to install it tomorrow. The modem they have is one of the original ones, Nortel i think it is and has 10mbit. I think it is only DOCSIS 1 and they are upgrading the network in the area and the DOCSIS 1 network will be switched off.

14-04-08, 08:43 PM	#6 (permalink)
ocd_csv Senior Member iTrader: (2) Join Date: Jan 2008 Posts: 102 Spent time on board: 1 Week, 0 Days and 21:06:55	What I found is that on the SB3100 the maxed out speed is 550kb/s yet on a SB5XXX the speed is 1mb/s (where b is bytes not bits) The only difference between the two is the network port speed (10mbit verses 100mbit) Yeah want to avoid having a tech come out to read a MAC address seems a real waste of time as I need to stay home for 4 hour window for 5 second job. Plus the costs. @shortcity I like the idea of a free upgrade to either the SB5100 or other but they have logs how often the modem is down and why. I tried the complaints line before and it didn't work for me.

Sponsored Links

Sponsored Links