Results 1 to 18 of 18

Thread: Asus Laptop can't find wireless connections

  1. #1
    Banned

    Join Date
    Jan 2008
    Location
    Under the Boardwalk AC USA
    Posts
    2,119
    Thanks
    1,471
    Thanked 3,031 Times in 777 Posts
    Rep Power
    0
    Reputation
    54367

    Default Asus Laptop can't find wireless connections

    I have an Asus K53E and my wireless Icon says "Not connected - no connections are available" !

    Now what I've got and what I've tried . . . .

    1) Intel I3 2350M CPU, 8 gb Ram, X64 Windows 7 Home Premium, Atheros AR9285 Wlan.

    2) I've disabled and uninstalled the Atheros device and it's drivers (as well as d/led new drivers) and the associated Asus Wirelesss Console 3 manager!

    3) At start-up the little stairs/steps looking icon for wireless connections has a blue spinning circle for a sec or two as if it sees a connection, but eventually reverts to a red X and give the above message, "Not connected - no connections are available" !

    4) I've checked all of the network specific connection MS client, IPV4 etc . . .

    5) I've scanned for spyware and for Virii, Eset Nod32 Smart Security 7 and Malwarebytes 2.0.2.1012 and although they found some insignificant virii and spyware (after removal problem still exists) maybe those items detected removed or corrupted necessary files?

    6) The device in device manager under Network Adapters says, "This device is working properly"

    7) 3 Other laptops within range connect fine wirelessly, and if I use a short cat5 jumper from the ethernet port on the Asus directly to one of the router ports on the all in one Comcast modem~wireless router this Asus K53E connects to the internet fine!

    8) The Atheros wireless adapter turns off and on fine (by Fn + Fn2) and is displayed as operating by the Asus Wireless Console 3 icon!

    9) On a couple of my Google searches for this problem some people inferred the internal Atheros card may have failed and evidenced by an external Wireless USB device! I have access to one but have not yet tried it! Is it feasible/possible/probable this Atheros AR9285 Wlan card has failed?

    10) Oh and when I click on troubleshoot the network problem, I get an error has occurred with the troubleshooter,
    Path: C:\Windows\diagnostics\system\networking,
    Error code: 0x8007045A
    Source: Command line

    Re-installing XML didn't change troubleshooting error!

    11) Booting into safe mode with networking has the same results, "Not connected - no connections are available" !

    Any thoughts or input gentlemen and or ladies?

    thanks in advance chris
    Last edited by cmangle; 31-08-14 at 05:16 AM.



Look Here ->
  • #2
    Senior Member joezep's Avatar
    Join Date
    Jan 2008
    Location
    SE Melbourne
    Posts
    866
    Thanks
    466
    Thanked 238 Times in 168 Posts
    Rep Power
    279
    Reputation
    2608

    Default

    Atheros has joined Qualcomm the latest drivers are in the link provided below. The site is in French and click on telecharger to download file. the last is the latest for windows 7.



    Possibly the card is stuffed but a new one is cheap and easy to install, a few examples

    Last edited by joezep; 31-08-14 at 05:28 AM.

  • The Following User Says Thank You to joezep For This Useful Post:

    cmangle (31-08-14)

  • #3
    Premium Member
    hoe's Avatar
    Join Date
    Jan 2008
    Age
    60
    Posts
    6,371
    Thanks
    266
    Thanked 4,599 Times in 1,950 Posts
    Rep Power
    1822
    Reputation
    70588

    Default

    open a command prompt window as administrator, then type the following commands:


    ipconfig /flushdns
    nbtstat -R
    nbtstat -RR
    netsh int reset all
    netsh int ipv4 reset
    netsh int ipv6 reset
    netsh winsock reset

    then disable 'bluetooth high speed' if enabled'

    reboot

    if still no go, open another command prompt as admin and type:

    sfc /scannow
    Last edited by hoe; 31-08-14 at 06:01 AM.

  • The Following 2 Users Say Thank You to hoe For This Useful Post:

    cmangle (31-08-14),OSIRUS (31-08-14)

  • #4
    Banned

    Join Date
    Jan 2008
    Location
    Under the Boardwalk AC USA
    Posts
    2,119
    Thanks
    1,471
    Thanked 3,031 Times in 777 Posts
    Rep Power
    0
    Reputation
    54367

    Default

    ok hoe and joezep reinstalling qualcomm driver from joezep reply and then will do you cmd commands

  • #5
    Banned

    Join Date
    Jan 2008
    Location
    Under the Boardwalk AC USA
    Posts
    2,119
    Thanks
    1,471
    Thanked 3,031 Times in 777 Posts
    Rep Power
    0
    Reputation
    54367

    Default

    ok new qualcomm driver install didnt do it, and the CMD commands didn't do it either, doing the sfc /scannow now! what's really screwy is the step/stairs icon for the wireless adapter starts as it should a little blue circle spinning as if to connect then after 4 -5 secs goes to RED X on icon and says, "Not connected - no connections are available"

  • #6
    Banned

    Join Date
    Jan 2008
    Location
    Under the Boardwalk AC USA
    Posts
    2,119
    Thanks
    1,471
    Thanked 3,031 Times in 777 Posts
    Rep Power
    0
    Reputation
    54367

    Default

    36% scannow

  • #7
    Banned

    Join Date
    Jan 2008
    Location
    Under the Boardwalk AC USA
    Posts
    2,119
    Thanks
    1,471
    Thanked 3,031 Times in 777 Posts
    Rep Power
    0
    Reputation
    54367

    Default

    i'm beginning to think it is a module failure! but why the blue circle a startup?

  • #8
    Premium Member
    hoe's Avatar
    Join Date
    Jan 2008
    Age
    60
    Posts
    6,371
    Thanks
    266
    Thanked 4,599 Times in 1,950 Posts
    Rep Power
    1822
    Reputation
    70588

    Default

    I had the exact same problem with an asus laptop......
    trying to remember how i fixed it...

    try:

    netsh winsock reset catalog
    netsh int ip reset reset.log

    reboot

  • #9
    Banned

    Join Date
    Jan 2008
    Location
    Under the Boardwalk AC USA
    Posts
    2,119
    Thanks
    1,471
    Thanked 3,031 Times in 777 Posts
    Rep Power
    0
    Reputation
    54367

    Default OK Scannow results and screen shots

    ok scannow fixed some errors but couldn't fix others I'm attaching the CBS.txt file (scannow's report) a a screenshot of the two wireless icon states mentioned above! I doubled up the screenshots into one to make it easier to compare! and added the no connect screen shot as well!

    the screenshots attached but the CBS.log file was to big!
    Attached Images Attached Images

  • #10
    Banned

    Join Date
    Jan 2008
    Location
    Under the Boardwalk AC USA
    Posts
    2,119
    Thanks
    1,471
    Thanked 3,031 Times in 777 Posts
    Rep Power
    0
    Reputation
    54367

    Default

    hoe tried your second set of commands and nfg!

    i always kinda knew that a re-install of the OS would replace any missing or corrupt files but was trying to avoid it. I was hoping the one saving grace would be a defective atheros module. I have an external USB wifi but have to go get it, loaned it to a friend. If I insert that in the USB port AND I get a connection ok , do you think it is a good call that the Atheros module is bad?

  • #11
    Premium Member
    hoe's Avatar
    Join Date
    Jan 2008
    Age
    60
    Posts
    6,371
    Thanks
    266
    Thanked 4,599 Times in 1,950 Posts
    Rep Power
    1822
    Reputation
    70588

    Default

    i replaced my wifi module and it still wouldn't work.

    did you try rebooting in safe mode and doing a scan ?

  • #12
    Premium Member
    hoe's Avatar
    Join Date
    Jan 2008
    Age
    60
    Posts
    6,371
    Thanks
    266
    Thanked 4,599 Times in 1,950 Posts
    Rep Power
    1822
    Reputation
    70588

    Default

    Now that I am awake properly I remember the exact problem is 'Windows couldn't automatically bind the IP protocol stack to the network adapter'.

    Seems to be caused by windows updates, antivirus, vpn software and anything that 'injects' itself into the adaptor settings....

    1

    Control Panel > Administration Tools > Computer Management > Services & Applications > Services.

    Scroll down this list to find 'WLAN Auto Config'

    Double click on 'WLAN Auto Config' On the general tab, select from the start up type drop down menu, select 'Automatic'. Under Service Status click on 'Start'. Then 'Apply' these settings and exit from all open control panel windows.

    This should then allow Windows to set the required bindings.

    2

    Go to Control Panel> Network and Internet > Network Sharing Center

    Click 'Change adapter settings' in left pane.

    Right click your adapter. Select 'properties'.

    There will be a box headed 'This connection uses the following items.'

    Uncheck anything that looks like it was installed by a third party (AVG, Avast, ZoneAlarm). Definately remove anything related to 'NDIS filter' which was my problem, left over from a zone alarm uninstall. Since it might not be obvious what to uncheck, here is what I currently have checked in my working system that should not cause a problem:

    KEEP THESE CHECKED:

    Client for Microsoft Networks
    QoS packet scheduler
    File and Printer Sharing
    Internet Protocol v6
    Internet Protocal v4
    Link-Layer Topology Discovery Mapper I/O driver
    Link-Layer Topology Discovery Reminder

    Uncheck everything else.

    Go back to the Network and Sharing menu, disable and re-enable the adapter.

  • #13
    Banned

    Join Date
    Jan 2008
    Location
    Under the Boardwalk AC USA
    Posts
    2,119
    Thanks
    1,471
    Thanked 3,031 Times in 777 Posts
    Rep Power
    0
    Reputation
    54367

    Default This is getting screwier

    Ok I attached an external Wi-fi unit thru the USB port (RaLink) and voila I now can see available wireless networks when I left click on the stair/step icon!

    Ok I click on MY wireless SSID and enter the correct key code 5 times and I get an incorrect key! I know it is the right key as I copied from the bottom of the router! Hmmmm, I boot into safe mode with networking, I click on the stair step icon and enter the code! BANG I'm in! I update AV and spyware check for system up dates I'm connected no BLUE CIRCLE no RED X and no YELLOW EXCLAMATION POINT! It is connected using the ext wifi wirelessly!

    Ok now that the password is stored, I log out of safe mode, reboot thinking the int Atheros module is bad, and problem solved. I'll either use the ext RaLink thru he USB port and/or order a new Atheros internal module.

    Boot up normal, go to the stair/step icon left click see all BUT my SSID! WTF? I scroll down the wireless list of SSID's and at the very bottom is wireless SSID with a RED X saying incorrect network data (see attached pic)! Booting back into safe mode with networking is the same result ? How the hell did that happen?

    Ok it's got a serious virus or VERY corrupt files, I'll re-install Windows7. I put in my Windows 7 DVD start a custom (complete wipe and reinstall) of the OS but the Win7 install says there's no hard drive presentWTF again?! When I boot up this Asus (complete with the original error as above with int Atheros) I see my Toshiba Sata(I first I though maybe it was gpat formatted and it was using UEFI) 750gb hard and it is in two partitions C: 450gb and D:300gb logical drive for movie/music storage!

    I take the hard drive out and using a Sata to USB adapter connect to another laptop and run a couple different diagnostic programs and NONE of them see a formatted drive! GPART, (a Linux formatting/partitioning program), shows and un-allocated 750gb drive! another program Partition Manager shows a drive with IO errors and Windows explorer says drive needs to be formatted!!

    Yet when I re-insert this drive back into the Asus K53E it boots fine and windows explorer running on the Asus shows the Toshiba 750 gb as it was, with two partitioned drives C: and D:! How the hell is this possible?

    I can't believe the Windows 7 Ultimate install DVD says no hard drive present!

    Somebody shine a light here!

    thanks chris
    Attached Images Attached Images
    Last edited by cmangle; 31-08-14 at 11:26 PM.

  • #14
    Senior Member

    Join Date
    Apr 2011
    Location
    Gold Coast
    Posts
    1,504
    Thanks
    1,879
    Thanked 1,590 Times in 726 Posts
    Rep Power
    768
    Reputation
    27988

    Default

    Did you try the suggestions in Hoe's last post? They make a lot of sense. A good check for hardware failure would be to try booting with a livecd. The latest Ubuntu or Mint are good options. Because it really does sound like a software rather than hardware problem.

  • #15
    Banned

    Join Date
    Jan 2008
    Location
    Under the Boardwalk AC USA
    Posts
    2,119
    Thanks
    1,471
    Thanked 3,031 Times in 777 Posts
    Rep Power
    0
    Reputation
    54367

    Default

    Yup tried both sets of Hoes instruction. The wlan auto config was already set to automatic and the only, "this connection uses" item I unchecked was "Epfw NDIS LightweightFilter" everything else is as it was supposed to be. This did not change the status of the "no wireless networks" issue!

    What really has me stumped is the hard drive issue NOT being recognized by any diagnostic software and that the Windows 7 install DVD says no hard drive present!

  • #16
    Senior Member
    Join Date
    Jan 2008
    Location
    Port Lincoln
    Posts
    657
    Thanks
    145
    Thanked 362 Times in 179 Posts
    Rep Power
    264
    Reputation
    2205

    Default

    if you don't need any data from it, try formatting the 750gb hard drive with another computer then put it back in the notebook and try to install win7 again

  • #17
    Premium Member

    Join Date
    Jan 2008
    Posts
    4,311
    Thanks
    5,982
    Thanked 4,171 Times in 1,771 Posts
    Rep Power
    1349
    Reputation
    50392

    Default

    A quick Google search, , indicates that wireless network problems with the Asus K53E appear to be very common.

    These are a few...






  • #18
    Banned

    Join Date
    Jan 2008
    Location
    Under the Boardwalk AC USA
    Posts
    2,119
    Thanks
    1,471
    Thanked 3,031 Times in 777 Posts
    Rep Power
    0
    Reputation
    54367

    Default

    mysterex that was next, but there was Alot of saved music and movies that would be lost.

    Formatting in Linux and then back to NFTS is what i have done before to remove boot sector infections, seems as though Linux formats parts of the hard drive that windows does not!

    Jesus Christ here, the viruses are getting ALOT more sophisticated and a REAL b i t c h to remove!

    Anyhow between Linux and Windows7 and multiple removed hard drive scans I got the offending s h ! t off and the ASUS is back to SOP!

    Either that or I lucked out with serendipity. This laptop had BS free spyware and Anti-virus and the offending proggies just walked right by!

    Thanks for all of the input guys (oops in Oz tongue mates!)

  • Tags for this Thread

    Bookmarks

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •