getting kicked off the internet

**slick1** · 06-08-08, 08:04 PM

Gday all,

a mate of mine has come across a problem with his PC and i didn't know what was happening.

I've recently put a new hdd in his computer and installed windows XP. i also installed Kaspersky internet security 2008 and the computer was working just fine.

About a week later, he would be browsing the internet and then he would get kicked off. the bottom of the screen where the "Start" button is also disappeared the whole way along. The only way to get it all back is to pul the plug and restart the computer. When you try and reconnect to the internet, it would let you on for about 2 minutes and then you'd get kicked off.

i dont really want to reformat the computer again. if i cant get it going, i think i'll pull the drive out and put it in a external housing and connect it to my PC and run a virus scan.

Does anybody have any suggestions?

Thanks
Slick1

**tagg** · 06-08-08, 08:09 PM

try doing a restore to a earlier time and see what happens.

Tagg

**slick1** · 06-08-08, 09:09 PM

I'll give it a go and see how it goes. If its a virus, it would still be there would'nt it?

I forgot to mention, every other application works fine. Microsoft office, outlook etc. Its just IE which is causing me grief.

Slick1

**intelliGEORGE** · 06-08-08, 09:24 PM

Install Mozilla

**Helen** · 06-08-08, 09:52 PM

Which version of IE?
If its the latest version do a check on Microsoft cause i hear its got probs.
Which ISP is it?
How old is the modem/router?
What are the security settings?
Does he have line filters on his line?
Any upgrades to modem?

**slick1** · 08-08-08, 09:48 PM

he upgraded to the latest version of IE and thats when the problem started. He now uses firefox so problem is solved. Hasn't been kicked off since.

Thanks all for your help.

**Helen** · 09-08-08, 09:27 AM

The latest version of ie is crap.

**Twoshots** · 09-08-08, 12:16 PM

Quote:

Originally Posted by Helen

The latest version of ie is crap.

All Versions of IE are crap IMO

**therufus** · 10-08-08, 12:03 PM

It's clearly an explorer issue. When your start menu disappears your explorer is sick. One of the main problems with Windows is that the browser is tied into the OS's user interface so tightly that if one goes, they all go. Previous restore point as suggested earlier is a good place to start. Use Firefox as suggested. You have what is regarded as the best Internet security suite on the market by many.

06-08-08, 08:04 PM	#1 (permalink)
slick1 Member iTrader: (0) Join Date: Jan 2008 Posts: 52 Spent time on board: 5:12:19	getting kicked off the internet Gday all, a mate of mine has come across a problem with his PC and i didn't know what was happening. I've recently put a new hdd in his computer and installed windows XP. i also installed Kaspersky internet security 2008 and the computer was working just fine. About a week later, he would be browsing the internet and then he would get kicked off. the bottom of the screen where the "Start" button is also disappeared the whole way along. The only way to get it all back is to pul the plug and restart the computer. When you try and reconnect to the internet, it would let you on for about 2 minutes and then you'd get kicked off. i dont really want to reformat the computer again. if i cant get it going, i think i'll pull the drive out and put it in a external housing and connect it to my PC and run a virus scan. Does anybody have any suggestions? Thanks Slick1

06-08-08, 09:52 PM	#5 (permalink)
Helen Premium Member iTrader: (2) Join Date: Jan 2008 Location: Cyber Space Posts: 271 Spent time on board: 1 Day and 21:10:42	Which version of IE? If its the latest version do a check on Microsoft cause i hear its got probs. Which ISP is it? How old is the modem/router? What are the security settings? Does he have line filters on his line? Any upgrades to modem? __________________ http://www.myspace.com/crashandburnn

09-08-08, 09:27 AM	#7 (permalink)
Helen Premium Member iTrader: (2) Join Date: Jan 2008 Location: Cyber Space Posts: 271 Spent time on board: 1 Day and 21:10:42	The latest version of ie is crap. __________________ http://www.myspace.com/crashandburnn

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06-08-08, 08:09 PM	#2 (permalink)
tagg Senior Member iTrader: (7) Join Date: Jan 2008 Location: In a Tin Can Posts: 607 Spent time on board: 4 Weeks, 0 Days and 21:46:44	try doing a restore to a earlier time and see what happens. Tagg

06-08-08, 09:09 PM	#3 (permalink)
slick1 Member iTrader: (0) Join Date: Jan 2008 Posts: 52 Spent time on board: 5:12:19	I'll give it a go and see how it goes. If its a virus, it would still be there would'nt it? I forgot to mention, every other application works fine. Microsoft office, outlook etc. Its just IE which is causing me grief. Slick1

06-08-08, 09:24 PM	#4 (permalink)
intelliGEORGE Premium Member iTrader: (2) Join Date: Jan 2008 Location: Antarctica Posts: 1,212 Spent time on board: 2 Weeks, 5 Days and 7:23:12	Install Mozilla

08-08-08, 09:48 PM	#6 (permalink)
slick1 Member iTrader: (0) Join Date: Jan 2008 Posts: 52 Spent time on board: 5:12:19	he upgraded to the latest version of IE and thats when the problem started. He now uses firefox so problem is solved. Hasn't been kicked off since. Thanks all for your help.

10-08-08, 12:03 PM	#9 (permalink)
therufus Senior Member iTrader: (0) Join Date: Jan 2008 Location: Cranebrook, NSW Posts: 100 Spent time on board: 17:05:17	It's clearly an explorer issue. When your start menu disappears your explorer is sick. One of the main problems with Windows is that the browser is tied into the OS's user interface so tightly that if one goes, they all go. Previous restore point as suggested earlier is a good place to start. Use Firefox as suggested. You have what is regarded as the best Internet security suite on the market by many.

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