Hi. Ive tried to find a related article but with no luck. Im helping an elderly lady out with her setup.
She currently has a UEC box in the house working fine. She has a cottage which a carer is moving into and she had a satellite point installed quite awhile ago. In the cottage she has a Arion AF3330 ( I did say awhile ago

).
Im actually a computer tech but I know enough about tv to setup or find out kinda guy. Ive managed to update the optus card (hadnt been used for a while) and tune into C1 and find all the channels.
The issue Im having is all the foxtel channels have signal and over 90% quality but once I get to an Aurora channel I have signal and no quality. Ive set to 12407 30000 ver 2/3 and 12527 30000 ver 3/4 with signal and no quality. The UEC box inside has no issues and exactly the same signal but obvisouly over 90% quality and able to receive aurora channels.
Ive also changed the LNB settings on the STB but to no avail universal 10700 11300 and so on.
Im pretty sure she only has a single LNB with a splitter inline. Is there enough power to run both. If not then why do foxtel channels come up with signal and quality? Is there a setting Im missing on the Arion ( I dont think so as Ive tried all but maybe) Please help as Im trying to save her some money instead of getting a sat guy out. TIA
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