Ness 5000 - Page 2

**redozqld** · 04-10-08, 07:08 AM

Follow the book, you cant go to far wrong! Just remember to TEST IT ALL TO THE CONTROL ROOM and get them to read it back...

**keef82** · 04-10-08, 10:47 AM

*nods* programming the channels sucks :P

**Tastech** · 04-10-08, 12:48 PM

I agree Keefe82 the channel programming had me stumped when i firsst started can end up sending alsorts of erroneous or inaccurate signals

**keef82** · 04-10-08, 02:40 PM

Yep, That's why testing back to base is very important, also checking the next day to ensure the test timer comes though.
The amount of ness 5000's that i go to, that don't test is amazing, i'm surprised that control rooms keep accounts that don't test online.

V dodge.

**redozqld** · 06-10-08, 03:21 PM

Because at the end of the day all they do is pass on a service request to the customer/installer/comany and say its not doing a dialler test, therefor they are absolved of any and all blame...

If I ran a control room, if you didnt fix it within 2 weeks, I would put the account on hold, because honestly, it doesnt take that long to get out to clients to get things fixed...

Most of the time

Red

**Tastech** · 06-10-08, 04:09 PM

If our control room put circuits on hold that are not programmed correctly sending wrong data generally up the S*** we would have to put at least 200 to 300 odd clients off line some installers dont give a S***

**Sektek** · 30-10-08, 10:12 PM

I worked on a 5000 the other day. The customer produced a clear plastic sleeve containing the original user manual, original install manual and .............. wait for it ............... the original sales brochure.
Needless to say, getting them to upgrade will be a mission!!

**keef82** · 31-10-08, 07:40 AM

Yeah, There are heaps of clients with all their orig dockets, sales brochure, every service docket and the install cost lol

That's a good client, maintains their system, care's about it e.t.c

I had a 5000 a few months back, the tamper spring on the PCB was False alarming, they did not want to part with the panel just yet so i soldered the back to the pcb to seal the tamper. Haven't been back lol.

**ATech** · 31-10-08, 09:38 AM

Done this job a week or 2 back.

Took a bit to figure out the channels but its all working.

30-10-08, 10:12 PM	#27 (permalink)
Sektek Junior Member iTrader: (0) Join Date: Mar 2008 Posts: 7 Spent time on board: 1:33:50	I worked on a 5000 the other day. The customer produced a clear plastic sleeve containing the original user manual, original install manual and .............. wait for it ............... the original sales brochure. Needless to say, getting them to upgrade will be a mission!! __________________ SeKTeK

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04-10-08, 07:08 AM	#21 (permalink)
redozqld Member iTrader: (0) Join Date: Aug 2008 Location: Here in Brisbane Posts: 39 Spent time on board: 11:28:55	Follow the book, you cant go to far wrong! Just remember to TEST IT ALL TO THE CONTROL ROOM and get them to read it back...

04-10-08, 10:47 AM	#22 (permalink)
keef82 Senior Member iTrader: (0) Join Date: Jan 2008 Posts: 273 Spent time on board: 1 Day and 20:00:40	nods programming the channels sucks :P

04-10-08, 12:48 PM	#23 (permalink)
Tastech Member iTrader: (0) Join Date: Jan 2008 Posts: 76 Spent time on board: 1 Day and 0:47:44	I agree Keefe82 the channel programming had me stumped when i firsst started can end up sending alsorts of erroneous or inaccurate signals

04-10-08, 02:40 PM	#24 (permalink)
keef82 Senior Member iTrader: (0) Join Date: Jan 2008 Posts: 273 Spent time on board: 1 Day and 20:00:40	Yep, That's why testing back to base is very important, also checking the next day to ensure the test timer comes though. The amount of ness 5000's that i go to, that don't test is amazing, i'm surprised that control rooms keep accounts that don't test online. V dodge.

06-10-08, 03:21 PM	#25 (permalink)
redozqld Member iTrader: (0) Join Date: Aug 2008 Location: Here in Brisbane Posts: 39 Spent time on board: 11:28:55	Because at the end of the day all they do is pass on a service request to the customer/installer/comany and say its not doing a dialler test, therefor they are absolved of any and all blame... If I ran a control room, if you didnt fix it within 2 weeks, I would put the account on hold, because honestly, it doesnt take that long to get out to clients to get things fixed... Most of the time Red

06-10-08, 04:09 PM	#26 (permalink)
Tastech Member iTrader: (0) Join Date: Jan 2008 Posts: 76 Spent time on board: 1 Day and 0:47:44	If our control room put circuits on hold that are not programmed correctly sending wrong data generally up the S* we would have to put at least 200 to 300 odd clients off line some installers dont give a S*

31-10-08, 07:40 AM	#28 (permalink)
keef82 Senior Member iTrader: (0) Join Date: Jan 2008 Posts: 273 Spent time on board: 1 Day and 20:00:40	Yeah, There are heaps of clients with all their orig dockets, sales brochure, every service docket and the install cost lol That's a good client, maintains their system, care's about it e.t.c I had a 5000 a few months back, the tamper spring on the PCB was False alarming, they did not want to part with the panel just yet so i soldered the back to the pcb to seal the tamper. Haven't been back lol.

31-10-08, 09:38 AM	#29 (permalink)
ATech Junior Member iTrader: (0) Join Date: Feb 2008 Posts: 14 Spent time on board: 5:45:11	Done this job a week or 2 back. Took a bit to figure out the channels but its all working.

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