Reply With QuoteAccording to the letters being sent to a number of securitel customers, they say it's going to be switched off tonight. However, if you choose their own solution they will extend it... Nothing suss...
Securitel - Will they or won't they?
Well, it's nearly Midnight and Securitel is supposed to end today.
We're fully migrated so can't say from personal experience what will happen when the clock strikes twelve.
But I wonder whether it will actually happen. I know at least one of the Securitel Replacement vendors have had a last minute rush on their gear, so it would seem plenty of people didn't get their act together.
Will Telstra really bring down the network and say "we told you so"? Or will it receive a reprieve at the last minute...
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According to the letters being sent to a number of securitel customers, they say it's going to be switched off tonight. However, if you choose their own solution they will extend it... Nothing suss...
The more I think about it, the more I wonder why they'd make people work on NYE just to switch it off.
I guess it sounds more dramatic than "Securitel will be turned off on 4 January at around 2 in the afternoon. Maybe 3."
Ive been flat out installing gprs, ip ect and some tight arses back to dialer, replacing panels and changing stu's had a few today that was stressing i would get to, or if there was a problem and it was switched of wont be monitored over the long w/e.
hate when people leave things to the last minuite
From what I have read, Securitel will definately be coming to an end.
From 31/12/09 Telstra will no longer support the infrastructure required and will be systematically switching it off.
If a customer remains on Securitel when it is switched off then there is no recourse back to Telstra. The CMS's that I am involved with had commenced their change over programs well over a year ago, but with the last minute stragglers I still experienced the busiest month ever leading up to Christmas.
We got a letter stating Telstra is extending its deadline till 11 Jan 2010.
I tend to ignore people who do that... Why is bad planning on there part always a critical super emergency on my part?Originally Posted by WIDEMR
I had one yesterday threatening me because they could get anyone else to come out and replace there stu with a gprs.., they have all the gear, it should only take 1/2 an hour to do, how much do you charge, because we're close you wont charge me travelling.. I told them we where busy...
Meh
some of them were delayed because of other jobs due to busy period leading into christmas ect.
half an hour may be pushing it, unless it was sub contracting and they did all the office side, few days ago i changed a stu on a tecom for a inner range multipath dual gprs AND IP in about 20 mins! i thought that was a fair effort, altho panel was easy reah, not much programming and default installer is easy, it was right next to network switch so a 1m patch lead, plug and go, office did all the control room ho ha, some can take ages tho, exp when your contracting for a compay that goes away and leaves you no info, gprs stus that ahvent been enroled, no idea what account numbers to go on
Didn't you explain that you have been sitting on the side of the road for the last year just waiting for their phone call.
I would of told them that they would not be charged a travelling fee but unfortunatly the stupidity fee they will be charged is non negotiable. Tell them that the bigger the dickhead they are ,the more they will be charged.
Gentlemen, gentlemen...
When you point out an emerging problem, you are a troublemaker.
When you clean up the mess, you are a hero.
Very very true... sit down shut up take the abuse and fix the problem, and dont for the love of god point out any problems with there plans..
ReD
I love it! These Customers have had so long to change over, not our issue
Do you think, based on all the information companies have been sending to customers re the securitel closure, the CMS should call the client if they still had an active stu for a "comms fail?" or just flick them all, i can imagine there are some companies that had clients not changed..
Apparently I'm a lying thief since it didn't stop working today, well one clients opinion.
Wonder how long, if ever to get a call back, is the only one that has not changed over.
ha ha love customers like that hey. 20% of your customers give you 80% of the problems.
Did you say that telstra has informed us of this, if yours is still going your lucky but Telstra are working on stopping it, call back next month?
They will be the first to ring and complain when there not monitored.
How are alot of clients set up in regards to stu loss of comms? if contacts arnt reachable (most wont cause of holidays) and says to send patrols, wounder if they will ha ha
but are control rooms going to action the stu comms failure.... because there has been so much notice and fuss made about it, clients are all well aware!
Will get a call and message only and he has been advised we will cease monitoring once Telstra flick the switch.
Just got to hope its not a cut phone line instead tho it is encased in metal.
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