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Thread: Solution16+ and prox tokens open/close reports

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    Default Solution16+ and prox tokens open/close reports

    Hi all,

    I have enabled open/close reports, but only for a couple of users. This works fine, however if a user who has reports disabled uses their prox token, the report happens irrespective.

    Is there any way to stop open/close reports for users who have them disabled but use prox tokens?

    Any help would be much appreciated.

    Thanks,
    Graham



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    Is the prox assigned to the same user number or are users seperate to prox users
    eg Normal code users 1 to 10 and Prox users 20 to 30 or is use 1 code and prox programmed to user 1

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    Quote Originally Posted by secure View Post
    Is the prox assigned to the same user number or are users seperate to prox users
    eg Normal code users 1 to 10 and Prox users 20 to 30 or is use 1 code and prox programmed to user 1
    The prox users are not separate to normal users. I have user 1 and 2 on both normal and prox, with the others normal users without prox assigned.

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    This is the way the system works. It will always do what is needed to make sure the control room / monitoring station know the panel is armed.

    If a user set for O/C disarms and then the system is armed by the user with no O/C arms the closing will be sent regardless.

    If the user with no O/C disarms, no report is sent and if the same person then arms, no report is sent.

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