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Thread: Finally lol

  1. #81
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    They are good at obfuscating, and lying. It is almost impossible to get past the FOREIGN call centre. The Dodo level 2 TIO case manager had no more access than I did.



  • #82
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    My area got switched on last Feb. After all the fanfare etc I thought I better pull my finger out only to find I can't get nbn as my neighbours as well but around the corner no probs. I sent an email to nbn co and actually got a reply. Supposed I have to wait a little longer.

    Thank you for your enquiry to nbn. The reference number for your enquiry is 01320207.

    We apologise for the inconvenience you are experiencing with the delay in being able to order your service at
    nbn has identified that there are a number of premises within the Fibre to the Node (FTTN) footprint that are unable to receive a connection to the nbn™ network at the minimum speeds of 25/5 Megabits per second (Mbps). This can be due to a number of

    nbn is conducting the additional works required to ensure affected premises will have a better internet service than otherwise may have been possible, including where necessary, the installation of micronodes.

    The project which will allow these premises to connect is underway and we anticipate it will be completed by October 2017. We appreciate your patience and please be assured that you have not been overlooked and that your address is part of this project.
    If you require further information, please reply to this email or call us on 1800 OUR NBN (1800 687 626), quoting the above reference number and a consultant will be happy to assist you.

    Kind Regards,

  • #83
    Premium Member levend's Avatar
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    Off to a great start so much for choosing an aussie company for my nbn lol Ordered on monday morning and since haven't heard a thing eg app date modem arrival. A few people around me put in the order same time as me and they all have 21st as the connection date. Contacted my rsp via email and forum message and haven't heard a thing. The only thing i got is an email telling everyone that the unlimited voip plan has gone up from 20 dollars to 25.95 due to costs passed on by there provider and an increase of 5 dollars had to be applied even though its nearly 6 dollars.
    If i don't hear from them today is it possible to cancel even though they supposedly have put and order in with nbn?
    Last edited by levend; 20-07-17 at 08:30 AM.

  • #84
    Premium Member levend's Avatar
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    Well found out today after ringing that nbnco rejected the order due to an fnn not found.
    What a joke of a company even though i have an active phone and adsl2 going.

  • #85
    Premium Member levend's Avatar
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    Lol after i rang nbnco and asked my rsp to put in another request this time it went through straight away unreal now have to wait till next wed for it to get hooked up.

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