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Thread: windows 10 blank screen

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    Senior Member HILLVIEW103's Avatar
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    Default windows 10 blank screen

    my computer wont open properly it goes to blank screen with just the mouse pointer, using task manager i have to go into "run new task" and tap in explorer.exe then it all works good.

    any clues how to fix this, have checked google but i cant find solution ????? im using win 10 .

    thanks in advance.



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    Crazy Diamond
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    Do a system restore to the last known working config.
    If you have Cortana (the search feature lower left of the task bar), type in system restore & it will be at the top of the list as (Create a restore point), click & follow prompts.
    Or the path is:
    For W10 right click windows button on Task bar lower left, select System (left click).
    Now left click System protection in the left list.
    Left click system restore & follow the prompts.

    If that doesn't fix it you may need to do a windows refresh, Iíll guide you to that if you need it.
    Last edited by Tiny; 27-12-16 at 04:45 PM.
    Cheers, Tiny
    "You can lead a person to knowledge, but you can't make them think? If you're not part of the solution, you're part of the problem.
    The information is out there; you just have to let it in."

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    LSemmens
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    Wot tiny sed.
    I'm out of my mind, but feel free to leave a message...

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    Senior Member HILLVIEW103's Avatar
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    Quote Originally Posted by Tiny View Post
    Do a system restore to the last known working config.
    If you have Cortana (the search feature lower left of the task bar), type in system restore & it will be at the top of the list as (Create a restore point), click & follow prompts.
    Or the path is:
    For W10 right click windows button on Task bar lower left, select System (left click).
    Now left click System protection in the left list.
    Left click system restore & follow the prompts.

    If that doesn't fix it you may need to do a windows refresh, Iíll guide you to that if you need it.
    Thanks for your help it took ages to do all the stuff, and i had to do a win update, i think my trouble started when i did a win 10 upgrade

    anyway seem ok now. well done thanks

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