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Firmware version V1.0.35 When attempting to turn the tv off using the remote control power button, from the shop screen the following error is returned "Unfortunately, JRM-ServiceContainer has stopped". When attempting to turn the tv off using the remote control power button, from within one of the inputs, for this example DTV, the following error is returned "Unfortunately, Launcher has stopped" and "Unfortunately, TV has stopped" The only way to turn the tv off is to use the manual power switch to the side of the tv. Is there any solution to this issue?
Andrew asked on Oct 11, 2016
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Kogan
Kogan Official
Hi Andrew,
Thanks for your question and we're sorry to hear that you've been experiencing issues with your TV.
We'd recommend re-installing the firmware which should resolve the problems that you've run into.
You can find the instructions to do so below:
If you need any further assistance at all, please don't hesitate to contact our team on 1300 304 292 or at the following link:
Kogan replied on Oct 17, 2016
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