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Thread: PayPal Account Review??

  1. #1
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    Default PayPal Account Review??

    After purchasing something online with PayPal the other day I got an email that looked genuine, as it addressed me by my name, however I was highly suspicious as I've seen a few Phishing scam emails in the past.
    I was almost going to ignore it thinking it was a Phishing scam. However when I logged into my PayPal account to report the scam there was a message stating the exact same thing & asked me to resolve the issue, so it was genuine.
    The only live links in the emails were just the security ones below which are obviously genuine.
    All they wanted was my DOB & Address to confirm my account as genuine. They already had my address correct anyway, so all they got was my DOB?
    See below emails.
    Anyone else had this recently?


    Email 1
    ----------------------------------------------------------------------
    We need your help
    ----------------------------------------------------------------------


    Dear Tiny (yeah I changed this),


    We need your help resolving an issue with your PayPal account.

    What's the issue?

    We noticed that some information is missing or incomplete on your account
    and need your help. Please take care of this issue immediately, otherwise
    we'll limit what you can do with your account, meaning you won't be able to
    withdraw or send money. We may also limit your ability to receive and
    request money.

    Reference Number: PP-xxx-xxx-xxx-xxx

    How you can help

    It's usually easy to resolve issues like this. Most of the time, we just
    need a little more information about your account or latest transactions.

    Please log in to your account and go to the Resolution Centre to find out
    what you need to do. We'd like to help you resolve this by 21/03/2017, so
    if we don't hear from you by then we may limit what you can do with your
    account until the issue is resolved.

    Sincerely,
    PayPal

    ----------------------------------------------------------------------
    Help:

    Security:




    Copyright 1999-2017 PayPal Australia Pty Limited ABN 93 111 195 389 (AFSL
    304962). All rights reserved.

    PayPal Email ID PPxxxx - xxxxxxxxxxxxxxxx


    Email 2 after I gave them the info requested.

    ----------------------------------------------------------------------
    Your PayPal Account Has Been Returned to Regular Standing
    ----------------------------------------------------------------------


    Dear Tiny,

    We have completed our review and have returned your account to regular
    standing.

    Thank you for your patience during this process and for helping to make
    PayPal the safest and most trusted online payment solution.

    Sincerely,
    PayPal

    ----------------------------------------------------------------------
    Help:

    Security:




    Copyright 1999-2017 PayPal Australia Pty Limited ABN 93 111 195 389 (AFSL
    304962). All rights reserved.

    PayPal Email ID PPxxx - xxxxxxxxxxxxxxxxxxxxxx
    Last edited by Tiny; 12-03-17 at 10:25 AM.
    Cheers, Tiny
    "You can lead a person to knowledge, but you can't make them think? If you're not part of the solution, you're part of the problem.
    The information is out there; you just have to let it in."



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  • #2
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    Rick's Avatar
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    I got the same a couple months back, completed the details and all was good

  • #3
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    I got one last week,saying to update my credit card ending in the last four digits "8888" (edited).
    I haven't got a credit card ending in those numbers.
    I ignored it and payed with Paypal since and no problem.

  • #4
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    Quote Originally Posted by gulliver View Post
    I got one last week,saying to update my credit card ending in the last four digits "8888" (edited).
    I haven't got a credit card ending in those numbers.
    I ignored it and payed with Paypal since and no problem.
    yeah there are so many scam emails out there it's hard to know when you get a legit one.

    Safest way of course is don't click on any links in the email.
    To be sure, just login to your Paypal account & if it was legit, the same message will be on the right side of your account page.
    Cheers, Tiny
    "You can lead a person to knowledge, but you can't make them think? If you're not part of the solution, you're part of the problem.
    The information is out there; you just have to let it in."

  • #5
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    If in doubt, always log into accounts manually.... never by a link provided in an email and/or contact them by phone from a contact number from their website that you logged into manually.

  • The Following 3 Users Say Thank You to mtv For This Useful Post:

    Al Bundy (15-04-17),gordon_s1942 (17-03-17),tristen (12-03-17)

  • #6
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    Quote Originally Posted by mtv View Post
    If in doubt, always log into accounts manually....
    Exactly how I went about it

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