Hi
Not sure if this is the correct thread to be posting in but giving it a go!
I recently performed a factory reset on my old Samsung laptop (R522) in order to sell it, and when I tried to log in after resetting, it has come up with a completely different administrator account on Windows Vista (username is Lisa, whoever that is), which is odd given that I am the only owner of this laptop. I now cannot access anything and can't get past the log on screen.
Can someone help me?