NBN Changeovers

[admin]

As most threads in here are full of moaning, generally about nothing in particular, I thought I would post up as I change 3 ADSL services to NBN (FTTN) and chuck some fats in to the fallacies.

One is mine, 2 are (non tech) friends)

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One friend is with Telstra and was happy to change to Telstra's $99 bundle on standard speed. I logged in to his Telstra online account and did it from there.....too easy, didnt have to speak to anyone. It gave a date that the ADSL to NBN would change over and a time (it gives either a morning or afternoon).

A couple of days after the order, he got a new modem in the mail (they even have 4G fall back if there is an NBN internet issue......great idea) and sure enough his ADSL went out at the appointed time. He couldnt get hold of me, but decided to try plugging the modem in and what do you know, it worked

I did a speedtest and it is producing a solid 25/5 exactly as it is meant to, so I am fairly impressed. He is as happy as a pig in shit as his ADSL connection was terrible.



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In my case, I have been trying to screw a speed increase out of Telstra for free on the $99 bundle. They wont play....best they offered was a half price speed upgrade. As I am trying to cut my bills a bit, I decided to go with Belong instead of Telstra....Belong are owned by Telstra and are their "low cost carrier". I was a bit disappointed when I signed up that I could not select premium speed...the fastest as it was greyed out. I can only presume that they cant guarantee it due to the node distance, I have no idea where mine even is. But medium tier speed is fine......sooper dooper fast will wear off quickly I think anyway. I have a heap of stuff to upload rather than download, so anything faster than my current 12/1 will be great.

Anyway, sign up was easy, they even take Paypal for payment and at the moment I am just waiting on the modem which was free (or was it a dollar ?) on a 12 month contract. They state "We’ve reserved your nbn appointment for:11/12/2017 1PM - 5PM" , but also state that :

"Your service should be activated within 2-7 business days of your appointment. You should be connected by:
18/12/2017"

Logically, if my appointment is on the 11th and I should be activated within 2 days, I would expect the 13th or 14th and not the 18th, but I am presuming they are just covering their arses time wise.

Can anyone answer this one for me, I am presuming all FTTN connections don't require anything except a technician to do something in the street such as in the first case ?



I will report back when I am connected as to whether it was all on time and what speeds I get.

[mtv]

Can anyone answer this one for me, I am presuming all FTTN connections don't require anything except a technician to do something in the street such as in the first case ?

With FTTN (and FTTC) if you have any parallel phone cabling in your home, it should be disconnected/isolated from the first socket connected to the lead-in, that the NBN modem needs to be plugged into.

The lead-in cable from the street should go directly to the socket the modem will be connected to.

There should be one socket on the modem for a phone handset to be connected.

If you require any other phone sockets to be working, that phone handset socket on the modem gets connected back to the rest of the existing phone cabling in the house.

If the lead-in cable doesn't currently terminate on the socket where the modem is to be plugged it, then cabling changes need to be performed so that it does.

It is possible for NBN to work when other sockets are still connected across the line (eg: not isolated from the lead-in) but doing so can severely slow the NBN data rate down.

Any devices plugged into parallel sockets across the lead-in socket will not function as they previously did... they must be connected to the output line connection on the modem.

If any other devices are across the lead-in (eg still parallel connected... answering machines, ADSL modem, extension ringer, additional handsets, etc) not only will those devices not work, but they can block the NBN signal from getting to the modem correctly.

Everyone blames NBN for speed issues (sometimes they are correct of course) however, incorrect premises cabling is the single most-common issue with NBN speed issues.

I see this almost on a daily basis.

Any of the the above premises cabling is the responsibility and cost of the owner/occupier.

NBN installers do not provide those additional cabling services.

Any licensed cabler can perform the work and it's best to have it done prior to the NBN connection.

That way, you know if there is any issue with the NBN connection to the modem, it is their problem.

[admin]

With FTTN (and FTTC) if you have any parallel phone cabling in your home, it should be disconnected/isolated from the first socket connected to the lead-in, that the NBN modem needs to be plugged into.

The lead-in cable from the street should go directly to the socket the modem will be connected to.

There should be one socket on the modem for a phone handset to be connected.

If you require any other phone sockets to be working, that phone handset socket on the modem gets connected back to the rest of the existing phone cabling in the house.

If the lead-in cable doesn't currently terminate on the socket where the modem is to be plugged it, then cabling changes need to be performed so that it does.

It is possible for NBN to work when other sockets are still connected across the line (eg: not isolated from the lead-in) but doing so can severely slow the NBN data rate down.

Any devices plugged into parallel sockets across the lead-in socket will not function as they previously did... they must be connected to the output line connection on the modem.

If any other devices are across the lead-in (eg still parallel connected... answering machines, ADSL modem, extension ringer, additional handsets, etc) not only will those devices not work, but they can block the NBN signal from getting to the modem correctly.

Everyone blames NBN for speed issues (sometimes they are correct of course) however, incorrect premises cabling is the single most-common issue with NBN speed issues.

I see this almost on a daily basis.

Any of the the above premises cabling is the responsibility and cost of the owner/occupier.

NBN installers do not provide those additional cabling services.

Any licensed cabler can perform the work and it's best to have it done prior to the NBN connection.

That way, you know if there is any issue with the NBN connection to the modem, it is their problem.

Just on this mtv, I am not keeping my phone and thats why the modem doesn't have a phone port. I use a VOIP number, anyone ringing my PTSN number ....it just rings out. So all I will be doing is plug an ATA in to one of the LAN ports.

So I am presuming my connection should be as simple as my mates with just some work in the street ?

[mtv]

So I am presuming my connection should be as simple as my mates with just some work in the street ?

Yes, providing you don't have any other premises cabling connected before or after the socket the modem is plugged into, regardless of whether or not there are other devices connected to the line.

Eg: the line from the street goes directly to the socket the modem is plugged into and no other cables run to/from that socket.

[admin]

Yes, providing you don't have any other premises cabling connected before or after the socket the modem is plugged into, regardless of whether or not there are other devices connected to the line.

Eg: the line from the street goes directly to the socket the modem is plugged into and not other cables run to/from that socket.

Should be good I think.

[Guiseppe]

Any licensed cabler can perform the work

What is their official title - in other words how do locate one?

[mtv]

What is their official title - in other words how do locate one?

ACMA Registered Cabler.

Registrations are administered through 5 registrar organisations.

You can search for registered cablers but that only shows those cablers that advertise on that site.

You can search the registered cabler database as well

[Guiseppe]

ACMA Registered Cabler.

Registrations are administered through 5 registrar organisations.

You can search for registered cablers but that only shows those cablers that advertise on that site.

You can search the registered cabler database as well

Just a query. How come ACMA get involved with telephone cabling?

Cablers do not seem to be thick on the ground or is it simply my search method.

[Au_radio]

Just a query. How come ACMA get involved with telephone cabling?

Cablers do not seem to be thick on the ground or is it simply my search method.

Maybe because the letter C in ACMA is for communications ?

[mtv]

Just a query. How come ACMA get involved with telephone cabling?

Cablers do not seem to be thick on the ground or is it simply my search method.

Yep... ACMA = Australian Communications and Media Authority.

Australian Communications and Media Authority

ACMA are the government licensing department responsible for all communications spectrum licensing, including all that which encompasses telecommunications.

ACMA is the controlling body for cabler licensing and always has been.

The cabling licence was originally called an Austel Cabling Licence and was managed directly by ACMA.

There are at present 5 registrar organisations approved by ACMA that maintain registration of licensed cablers on behalf of ACMA.

, , , and .

I don't know how you are searching, but there are literally thousands of licensed cablers in Australia.

For example, BRCA currently has 9721 registered cablers on their database and they are only one of the five registrar organisations.

[fandtm666]

Just a query. How come ACMA get involved with telephone cabling?

Cablers do not seem to be thick on the ground or is it simply my search method.

Go into your local TRADE electrical wholesaler like TLE and some one at the counter would be able
to give you contact details for a cabler in your area.

[fandtm666]

my change over went smoothly i was given a date and on the day i noticed the adsl
stop so i plugged in the new modem and within 1/2 hour was up and running.

to date i have had no issues at all speeds are good connection is stable only issue
is i do suffer a small drop in speed during peak hours but that is not nbn but the RSP.

As MTV mentioned your connection and cables at home make a huge difference in connection
speed and stability.I dont have the phone so have a single entry into the garage and
my modem connects directly to it . The fella next door same company i plugged my modem
in there to test for him and he struggles to get 2/3rd of my connection which is due to his home
phone cable setup.

Just keep an eye on your direct debit from Belong.

[admin]

Just keep an eye on your direct debit from Belong.

It wont be happening with me as I am paying with Paypal, which is a better option in my opinion as you do have some sort of recourse in these situations, similar to a credit card chargeback.

[hoe]

Kalgoorlie got 'switched on' yesterday, Boulder is due early january.
Waiting to see what my line is like, according to the map i will be 350m from the pillar.
I havent actually seen any nodes, what do they look like ?
are they buried in the pits ?

[fandtm666]

Kalgoorlie got 'switched on' yesterday, Boulder is due early january.
Waiting to see what my line is like, according to the map i will be 350m from the pillar.
I havent actually seen any nodes, what do they look like ?
are they buried in the pits ?

you will see the node close to the pillar they are green cabinets similar to the
electricity box's you see. At 350 meters you should get mid 80's i am similar
distance and average 85 down 35 up

[mtv]

I havent actually seen any nodes, what do they look like ?
are they buried in the pits ?

As mentioned, FTTN Nodes are usually in green cabinets, like the one in the pic.



There are several different designs used, but you get the idea.

FTTC mostly uses existing Telstra underground pits.

[admin]

I also have no idea what node/pillars look like.

I am currently on ADSL2, 4.5 kms from the exchange. My home is 10 years old, they originally connected us to ADSL1 via a RIM cabinet and due to the huge amount of complaints and lack of ports Telstra installed a Tophat.

I know where the Tophat cabinet is, does anyone know whether it would all be in the same cabinet ?

I might have to go for a drive around my nearest streets for a look.

[hoe]

I also have no idea what node/pillars look like.

I am currently on ADSL2, 4.5 kms from the exchange. My home is 10 years old, they originally connected us to ADSL1 via a RIM cabinet and due to the huge amount of complaints and lack of ports Telstra installed a Tophat.

I know where the Tophat cabinet is, does anyone know whether it would all be in the same cabinet ?

I might have to go for a drive around my nearest streets for a look.

save yourself a drive.......

[admin]

save yourself a drive.......

It doesn't tell me anything unfortunately, I had a look at it the other day.

[fandtm666]

It doesn't tell me anything unfortunately, I had a look at it the other day.

enlarge it until you have your street and click on your address it will
then show the line you cable is taking and the distance from the node/pillar
and will give you a rough estimate of the speeds available.