Results 1 to 13 of 13

Thread: Kind hearted Telstra

  1. #1
    Administrator

    Join Date
    Jan 2008
    Location
    Newcastle, Nsw
    Posts
    4,604
    Thanks
    815
    Thanked 2,531 Times in 1,138 Posts
    Rep Power
    1178
    Reputation
    41376

    Default Kind hearted Telstra

    Got an email from Telstra this morning.
    I no longer have to pay for my silent number.

    We wanted to get in touch to let you know about a few changes coming to your Silent
    Line service.

    From 18th February 2018, we're removing the $2.93 monthly Silent Line fee from your
    fixed home service so you can enjoy it free of charge.
    This means it will no longer appear on your bill.

    Your name, address and phone number will continue to be private.
    These details won’t be published online, printed in the White Pages, or available from Directory Assistance.
    We're also giving you more flexibility and control over your privacy settings.

    We’ll refer to your Directory Listing setting as ‘Unlisted’ and your Caller ID will be switched to 'Off' so
    your number is not visible to other callers.
    Good old Telstra lol.

  2. The Following 3 Users Say Thank You to WhiteOx For This Useful Post:

    eaglem (17-02-18),gulliver (17-02-18),Rick (16-02-18)



Look Here ->
  • #2
    Senior Member
    Rick's Avatar
    Join Date
    Nov 2010
    Location
    Tassi
    Posts
    4,167
    Thanks
    4,168
    Thanked 3,471 Times in 1,531 Posts
    Rep Power
    1340
    Reputation
    51955

    Default

    Spend your $35.16 annual savings wisely

  • #3
    Premium Member
    alpha0ne's Avatar
    Join Date
    Sep 2008
    Location
    Mandurah WA
    Age
    68
    Posts
    1,443
    Thanks
    3,455
    Thanked 2,988 Times in 813 Posts
    Rep Power
    1427
    Reputation
    59477

    Default

    When I read the thread title I thought this post should be in the jokes section

    'kin helstra.........I hope you die

  • #4
    Senior Member

    Join Date
    Dec 2011
    Location
    Tasmania
    Posts
    869
    Thanks
    1,485
    Thanked 956 Times in 416 Posts
    Rep Power
    544
    Reputation
    18321

    Default

    When my home phone was with Telstra and I wanted to have my number removed from the phone book, I felt like this was a bit of a scam.

    The trick was to ask for an "unlisted" number - the only one available now. You'd phone them and ask for an unlisted number and they'd say "Oh, you want a private number, that'll be $2.93 a month". Then you'd go round and round in circles repeating "No, I do not want a private number, I want an unlisted number". Eventually, they'd realise that you knew what you were talking about and were not going to back down. The consultant would admit that they could give you an unlisted number at no cost. Basically the same thing as a private number, but no $$$ for Telstra and a marked decrease in nuisance phone calls.

  • The Following 4 Users Say Thank You to shred For This Useful Post:

    alpha0ne (17-02-18),eaglem (17-02-18),mkhannah (16-02-18),WhiteOx (16-02-18)

  • #5
    Administrator

    Join Date
    Jan 2008
    Location
    Newcastle, Nsw
    Posts
    4,604
    Thanks
    815
    Thanked 2,531 Times in 1,138 Posts
    Rep Power
    1178
    Reputation
    41376

    Default

    I wish I had known about that... I've been paying that fee for decades.

  • #6
    Premium Member

    Join Date
    Jan 2008
    Location
    Central Tablelands of NSW
    Age
    81
    Posts
    13,824
    Thanks
    1,242
    Thanked 3,806 Times in 2,525 Posts
    Rep Power
    1797
    Reputation
    56986

    Default

    Whats the difference between an 'Unlisted Number' and a 'Private Number' and dont tell me its $2.93 a Month either??
    I must ask my daughter about her number and if she's being charged to change it.
    I stand unequivicably behind everything I say , I just dont ever remember saying it !!

  • #7
    Senior Member
    trash's Avatar
    Join Date
    Jan 2008
    Location
    Tamworth
    Posts
    4,088
    Thanks
    148
    Thanked 3,229 Times in 1,451 Posts
    Rep Power
    1287
    Reputation
    47674

    Default

    Now you get your phone unlisted for free, but if you want to know the number, you have to pay them to find out
    Yes I am an agent of Satan, but my duties are largely ceremonial.

  • The Following User Says Thank You to trash For This Useful Post:

    Rick (17-02-18)

  • #8
    Senior Member

    Join Date
    Dec 2011
    Location
    Tasmania
    Posts
    869
    Thanks
    1,485
    Thanked 956 Times in 416 Posts
    Rep Power
    544
    Reputation
    18321

    Default

    Quote Originally Posted by gordon_s1942 View Post
    Whats the difference between an 'Unlisted Number' and a 'Private Number' and dont tell me its $2.93 a Month either??
    They’re the same thing:


  • #9
    Member
    Join Date
    Jan 2008
    Posts
    409
    Thanks
    625
    Thanked 173 Times in 92 Posts
    Rep Power
    254
    Reputation
    2169

    Default

    Good one!
    I am sick too of constantly getting unsolicited calls even tho I am on the "do not call register".

  • #10
    Senior Member
    Mr 672A's Avatar
    Join Date
    Jun 2012
    Location
    The only Country in the English speaking World where you cannot sue your Solicitor or Barrister.
    Posts
    4,271
    Thanks
    1,167
    Thanked 1,173 Times in 677 Posts
    Rep Power
    722
    Reputation
    21825

    Default

    The wife got the same email. I think there is another reason why they say you its Free and me thinks it the Roll out of NBN

  • #11
    Premium Member

    Join Date
    Jan 2008
    Location
    Central Tablelands of NSW
    Age
    81
    Posts
    13,824
    Thanks
    1,242
    Thanked 3,806 Times in 2,525 Posts
    Rep Power
    1797
    Reputation
    56986

    Default

    Quote Originally Posted by Mr 672A View Post
    The wife got the same email. I think there is another reason why they say you its Free and me thinks it the Roll out of NBN
    I agree unless Telstra has some other plans in mind to rip their customers off.
    Telstra does nothing for nothing but they seem to be able to profit out of it.

    My Daughter moved recently and she cancelled the listing after paying that fee for the best part of
    8~10 years.
    She wasnt impressed when I told her what was going on.
    I stand unequivicably behind everything I say , I just dont ever remember saying it !!

  • #12
    Senior Member

    Join Date
    Dec 2011
    Location
    Tasmania
    Posts
    869
    Thanks
    1,485
    Thanked 956 Times in 416 Posts
    Rep Power
    544
    Reputation
    18321

    Default

    Quote Originally Posted by softel View Post
    Good one!
    I am sick too of constantly getting unsolicited calls even tho I am on the "do not call register".
    It doesn't stop them, but it does cut it down to a dull roar a year or two after your number is removed from the directory.

    Quote Originally Posted by Mr 672A View Post
    I think there is another reason why they say you its Free and me thinks it the Roll out of NBN
    I think you are correct. The feature is free for people on NBN connected phones, as is calling number display. Telstra always did the "unlisted number" service at no charge, but would attempt to hide this from the consumer and substitute a billable product in its place. They've had their arm twisted and are now being more open about the availability of the service that has been free for years.

    Do Telstra still try to make customers on NBN fibre to the premises connections use a crusty VoIP telephone solution, or have they started offering a phone service that connects direct to the voice ports on the NTD like other RSPs?

  • #13
    Administrator
    admin's Avatar
    Join Date
    Jan 2008
    Location
    Victoria
    Age
    56
    Posts
    31,150
    Thanks
    2,238
    Thanked 13,731 Times in 5,823 Posts
    Rep Power
    4552
    Reputation
    165805

    Default

    Phone is now basically VOIP under NBN. With FTTN ( and presumably other methods of connection) if your internet drops out so does your phone.

    Thats why Telstra offer their new Gateway with 4G fallback, internet goes down, 4G takes over.

  • Bookmarks

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •