Sounds like the monitor is going into power saving mode and turning off because it has no signal from the pc.
Can anyone shed some practical light on this?
After getting my client's computer sorted out (as a result of them breaking the USB socket and shorting out the pins) I returned it to them today and made sure it was all running Ok before I left.
A few hours ago they emailed me (From their Blackberry) to say that the system keeps bringing up a "Digital Power Saving Mode" message and then the screen goes blank.
The monitor is a 19" LG LCD widescreen.
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Sounds like the monitor is going into power saving mode and turning off because it has no signal from the pc.
I have the 22" model and usually when the 'Digital Power Saving Mode' message is displayed the computer has gone into sleep mode and the monitors power button turns amber instead of blue.
Have a look in
Control Panel >> Power Options
and change the 'Turn Off Monitor' setting.
Here's the user manual if you want to take a look:
Code:http://rapidshare.com/files/154987661/W1952TQ_W2252TQ-ENG.PDF
Thanks - I guessed it was something like this but thought I'd check before I go out there again as I read elsewhere that some people suggested it was a power supply issue or a CPU overheating issue etc.
Look at the power saving options in windows and bios. One or both is turning off the video output. Also it pays to check the power saving option in the menus on the monitor, if they screwed with the USB ports they probably screwed with everything else including monitor settings.
If it is doing it when they are using it look for something simple first like a video cable not inserted fully, or if the computer uses a add-in video card check if it is fully socketed, they might have screwed the cable in but forced down on the plug lifting the video card up from the mainboard socket, also check if they may have knotted the video cable and possibly broken a wire in the cable.
These people sound like they need a short lesson in computer operation and basic PC awareness.
I imagine they would use a knife on a toaster if the toast doesnt pop up.
Thanks everyone.
I spent some time with this PC and discovered that the graphics card (brand new!) had a dry joint - moving the card slightly caused it to lose signal output. A new card solved the problem.
Well I got a mate (who is a regular on these forums) who used his mums AquaVac vaccume cleaner to extract all the old break fluid from his cars break system. Seconds later the machine burst in to flames.
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