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Thread: TomTom problem

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    Default TomTom problem

    OK...I gotta say I have never owned one of these things and know nothing about them.

    My daughter gave the missus one before she left the country. Couldn't switch it on. Just had a green light, but thats all. Using a wire I reset it.

    Now all I get is an orange screen with a picture of the unit connected to a cord...when connected via USB to the PC..

    I assume I need to load some software into the thing...does anyone know where I can download this from? My daughter didn't give the missus anything but the unit itself, not even an sd card.

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    enf
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    Senior Member z80's Avatar
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    it came with a CD.

    Reinstall it.


    you will be very impressed with a Tom Tom.


    woops...maybe nothing wrong with it, just a flat battery that needs charging.....LOL

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    Quote Originally Posted by z80 View Post
    it came with a CD.

    Reinstall it.


    you will be very impressed with a Tom Tom.


    woops...maybe nothing wrong with it, just a flat battery that needs charging.....LOL
    Thanks man...no cd...If she had it its packed away now...

    I has all the indications of a flat bettery....I dowloaded some stuff for it, so I'll change the battery and see how I go.

    Cheers
    enf
    The fact that there's a highway to hell and a stairway to heaven says a lot about the anticipated traffic flow.

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    It was on all night, but doesn't seem to want to charge....

    I dunno...I'll try a software load first and see how it behaves.

    Cheers
    enf
    The fact that there's a highway to hell and a stairway to heaven says a lot about the anticipated traffic flow.

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    Default

    Quote Originally Posted by enf View Post
    Now all I get is an orange screen with a picture of the unit connected to a cord...when connected via USB to the PC..
    Plug the usb cable ito the tomtom and pc, then turn on the tomtom. It will ask you if you want to connect to the pc select NO and see if you get a map screen displayed.

    If you see a picture saying insert memory card then the software is most likely corrupt on the SD card or internal memmory.

    If it boots ok to the map, remove the usb cable and reinsert it. This time choose yes to connect to the pc then use the tomtom software "tomtom home" to perform an update.

    If you haven't got Tomtom Home you can download it from here

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    Senior Member puca's Avatar
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    first thing is to tell us what tomtom it is there should be a sticker at the bottom should say what it is if you cant work out anything post whatever numbers are under there then we can work out what you need
    IF IT DONT WORK USE A BIGGER HAMMER

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