DM500 menu item: satellite configuration missing

[wombat]

Hi All,

Since yesterday i have a clone DM500 with menu item: satellite configuration missing.

Flashed box again but the menu item does not return and i don't get the diseqc setup in the beginning.

Gemini 4.2

Any suggestion welcome.

thanks in advance

[vinayr]

Don't use Gemini - flash with Pli image and it will be sorted

[Fernbay]

If it is a plug in tuner version, check that the tuner is pushed home properly.
Sometimes if too much downward pressure is put on the f connections by the RG6 coax it can cause the other end of the tuner to lift out of it's socket. There is usually a block of foam rubber at that end to stop it happening.

If it's not the plug in tuner version... Well then you have a serious problem on your hands

[wombat]

If it is a plug in tuner version, check that the tuner is pushed home properly.
Sometimes if too much downward pressure is put on the f connections by the RG6 coax it can cause the other end of the tuner to lift out of it's socket. There is usually a block of foam rubber at that end to stop it happening.

If it's not the plug in tuner version... Well then you have a serious problem on your hands

@ vinayr
First thing i did is flashing with pli and nablio.
It stays the same. Service searching menu item which contains the satellite configuration is missing on all 3 images.
@ Fernbay
it is not a plug in tuner version, but still check if all was in place.

very strange it's gone missing on all 3 images.

Like a hardware or software item not being loaded or recognized.

[vinayr]

I'm with Fernbay - serious problem on your hands
maybe try loading the original image from DM