Results 1 to 8 of 8

Thread: Optus/SMTP issue

  1. #1
    Junior Member
    Join Date
    Jan 2008
    Posts
    12
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Default Optus/SMTP issue



    Hi, i have email account with optus. If i connect to my optus server and open outlook i can send and receive email no problem. If i connect at my friends house wirelessly to his ISP who is not optus i can not send emails but i can receive them. I am using outlook 2007. Been reading abot the port 25 and other stuff on the net and i spent 35 with some non english speaking person in india who could not help. I have other accounts i use through outlook and they all work ok. they have different SMTP . Does anyone know if it is just optus or what settings i can use to send email from my optus account in outlook whilst connected to a telstra or other network provider.

    Guy onthe phone told me to just use webmail. Helpdesk at optus is just to pathetic.

    Thanks



  2. #2
    Premium Member hoe's Avatar
    Join Date
    Jan 2008
    Location
    -30.7719955,121.495211
    Age
    51
    Posts
    3,758
    Thanks
    128
    Thanked 1,699 Times in 783 Posts
    Rep Power
    181

    Default

    open outlook.

    go to tools/account settings/ and double click on account

    make sure incoming and outgoing server settings are correct .

    click on 'more settings'/outgoing server

    make sure 'my outgoing mail server (smtp) requires authentication' is ticked.

    you may need to click on 'log on using' and enter your account and password and tick remember password, but normally the default setting of 'use same settings as my incoming mail server works fine'

  3. #3
    Member mel421's Avatar
    Join Date
    Jan 2008
    Location
    Melbourne
    Age
    55
    Posts
    53
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Rep Power
    8

    Default

    To send email from an ISP that is not yours, you need to put in other ISP SMTP setting and not optus into outlook for the outgoing mail. The incoming mail POP3 still needs to be optus.

  4. #4
    Senior Member cwispy's Avatar
    Join Date
    Jan 2008
    Location
    In bed sleeping
    Posts
    1,090
    Thanks
    140
    Thanked 295 Times in 114 Posts
    Rep Power
    43

    Default

    Sometimes providers will also run an alternate port for those who need to be able to send while on the move due to a lot of providers blocking port 25 on their networks. Check and see if they have an alternate port number, otherwise you will have to use the local providers outgoing server as mel421 has stated.
    What would you do if your server was stolen or failed beyond repair?
    http://www.2000cn.com.au/shadowprotect.html

  5. #5
    Member
    Join Date
    Jan 2008
    Location
    Melbourne
    Posts
    169
    Thanks
    16
    Thanked 11 Times in 9 Posts
    Rep Power
    10

    Default

    Optusnet generally block following ports ...

    25 SMTP

    80 HTTP

    137

    138

    139

    161 SNMP

    162 SNMP

    667 IRC

    445 RPC



    A user can unblock port 25 by contacting support. My experience is that if you get a *foreigner* hang up promptly and retry till you get someone you feel you can communicate with. This self service link used to allow you to unblock it but it seems to have been broken since they decided to screw around with the user account website....

  6. #6
    Junior Member
    Join Date
    Aug 2008
    Posts
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Default Optus/SMTP issue

    In case using diff ISP check this link out


  7. #7
    Junior Member
    Join Date
    May 2012
    Posts
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Default

    nobody has actually answered the question or even gotten close to answering the question, some have actually been cheeky enough to slag off non-native English speakers. Probably the ones who built your country with their sweat and blood.

    The correct settings as listed in the Optus website are for setting up a POP3 mail account in Outlook express (a bit dated) Thunderbird cannot find the settings in it's database either. This seems to be a pretty poor mail client and perhaps a reason to go with Gmail?

  8. #8
    Premium Member
    Join Date
    Jan 2008
    Posts
    2,273
    Thanks
    2,539
    Thanked 2,575 Times in 902 Posts
    Rep Power
    211

    Default

    Quote Originally Posted by padraic View Post
    nobody has actually answered the question or even gotten close to answering the question ...
    I don't usually take people to task for their comments, but in this case, I feel that your criticisms need to be addressed. In short, I feel that they are unwarranted.

    Let me explain what I mean .....

    Those who have responded to the OP's question have offered good advice, in particular the references to accessing an Optus e-mail account through a non-Optus providor's facilities.

    Quote Originally Posted by padraic
    ...... some have actually been cheeky enough to slag off non-native English speakers. Probably the ones who built your country with their sweat and blood.
    Most people would not seriously consider any of the references to "foreigners" as being offensive, particularly in the context of this thread.

    I deal extensively with people whose first language is not English, and I usually manage to understand what they are saying, often despite a heavy accent. Having said that, I occasionally have difficulty communicating with some people, due to a non-English accent. This includes staff working in call centres. It is this, I suspect, to which some posters refer.

    Surely, it is stretching the imagination to suggest that this is "slag(ging) off non-native English speakers".

    And yes, I agree, many migrants have contributed greatly to the development of this country (and many others) through diligence and hard work. That is not in dispute.

    Quote Originally Posted by padraic
    The correct settings as listed in the Optus website are for setting up a POP3 mail account in Outlook express (a bit dated) Thunderbird cannot find the settings in it's database either. This seems to be a pretty poor mail client and perhaps a reason to go with Gmail?
    Outlook Express and Thunderbird are both good and efficient e-mail clients.
    As you state, Outlook Express has been around for a long time, but age does not necessarily detract from efficient functionality. In any case, the OP is using Outlook 2007.

    All e-mail clients require that correct SMTP, Pop3 and other settings are entered correctly if they are to work properly.

    I suggest that the OP make use of Optus' webmail facility. It is for precisely such circumstances that webmail was developed
    Last edited by tristen; 18-05-12 at 11:59 AM.

Similar Threads

  1. Rear projection TV issue
    By Frank Drebin in forum Electronics
    Replies: 36
    Last Post: 02-02-08, 09:24 PM
  2. Issue with my original board name
    By Pokedad2 in forum Support Ticket System
    Replies: 1
    Last Post: 02-02-08, 01:38 PM
  3. Select Issue
    By myf360f1 in forum Satellite TV General
    Replies: 9
    Last Post: 26-01-08, 09:55 AM
  4. POP3/SMTP Settings
    By navy blue in forum PC Software
    Replies: 8
    Last Post: 17-01-08, 08:26 PM
  5. Strange Lappie Issue
    By navy blue in forum PC Hardware
    Replies: 4
    Last Post: 11-01-08, 07:14 AM

Members who have read this thread: 0

There are no members to list at the moment.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •