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Thread: Foxtel Installer from "Hell"

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    Default Foxtel Installer from "Hell"

    Ha just reading this on another forum:

    "I just had my Foxtel service upgrade to HD / IQ2. Unfortunately for me they sent me the installer from hell. Have a go at what this guy did.

    * As soon as he walks in the door asks to use to toilet. I show him where the bathroom is and he proceeds to have a massive stinking dump. My wife walks into the bathroom 10 minutes after him only to be assaulted by a foul stench and then finds the toilet bowl caked with big greasy s**t stains.
    * Stands the IQ2 up on it's end, makes a phone call, walks into the brand new IQ2 and kicks it over into my $1500 French polished Tasmanian Oak entertainment unit, leaving a dirty great big scratch on it.
    * Stands the old IQ up on it's end and lets it fall on to one of the drawers of my similarly priced Tasmanian Oak coffee table. Puts a ding in it.
    * Asks if he can use my home phone to make a call and makes about 6. Rings his mate on a mobile.

    I'm bloody well shocked at how rude, inconsiderate and careless this guy was. Obviously he's a contractor but he's still a representative of Foxtel. Anyway I called Foxtel to complain. There was stunned silence when I told the CSR lady that this bloke took a giant dump in my toilet and left crap all over the bowl. That bit's pretty funny really. I'm looking forward to the complaints investigator calling me back..."
    * Bill Paxton is the only actor to be killed by Alien, a Terminator, and the Predator.

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    Yep seen plenty like that,the name they are called by is cowboy.

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    O boy! you should have penalized him.

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    Proof that installing foxtel for a living gives you the shits, (someone had to say it).

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    Sounds like the bloke this happened too let it go way too long. I think if it were me, I would have dropped the prick sooner rather than later.
    You can learn alot using Google, and the search button.....

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    Should laid a cable on the front seat of his van
    If I want too,I can, I will

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    They always want to use your phone. I dunno why , maybe they are all tight arses ?

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    Quote Originally Posted by Sanity View Post
    ~maybe they are all tight arses ?
    Judging by the condition of the toilet this bloke wasn't!

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    I have been waiting for someone to say that

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    they are only supposed to use your phone to call HQ to activate a new smartcard

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    Quote Originally Posted by Sanity View Post
    I have been waiting for someone to say that
    Yep, It was pretty obvious that I just couldn't let it pass unnoticed.

    Which is probably something similar to what the installer said to the householder.

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    Quote Originally Posted by Keith View Post
    Sounds like the bloke this happened too let it go way too long. I think if it were me, I would have dropped the prick sooner rather than later.
    Um...are we also getting into specifics on stool expelling here?

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    Quote Originally Posted by gareth41 View Post
    they are only supposed to use your phone to call HQ to activate a new smartcard

    Why ? I am sure they have their own phone , why does the customer have to let them use their phone ?

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    Quote Originally Posted by bambbbam View Post
    Ha just reading this on another forum:

    "I just had my Foxtel service upgrade to HD / IQ2. Unfortunately for me they sent me the installer from hell. Have a go at what this guy did.

    * As soon as he walks in the door asks to use to toilet. I show him where the bathroom is and he proceeds to have a massive stinking dump. My wife walks into the bathroom 10 minutes after him only to be assaulted by a foul stench and then finds the toilet bowl caked with big greasy s**t stains.
    * Stands the IQ2 up on it's end, makes a phone call, walks into the brand new IQ2 and kicks it over into my $1500 French polished Tasmanian Oak entertainment unit, leaving a dirty great big scratch on it.
    * Stands the old IQ up on it's end and lets it fall on to one of the drawers of my similarly priced Tasmanian Oak coffee table. Puts a ding in it.
    * Asks if he can use my home phone to make a call and makes about 6. Rings his mate on a mobile.

    I'm bloody well shocked at how rude, inconsiderate and careless this guy was. Obviously he's a contractor but he's still a representative of Foxtel. Anyway I called Foxtel to complain. There was stunned silence when I told the CSR lady that this bloke took a giant dump in my toilet and left crap all over the bowl. That bit's pretty funny really. I'm looking forward to the complaints investigator calling me back..."
    i'd be interested to hear what they do for ya Bam i had my fair share of these pricks...
    few yr's back 2 contractors from F**tel came into my home pretty wet old day and set up the IQ ran mud all over my new carpet mind u the carpet was only down for 2 days rang them up to complain of what just happend they said we'll get it cleaned for u and if the stains ar'nt removed they will replace the carpet... the stain came out but thats all the pricks did'nt give me any freebies or nothing while i was down a days work to be home so it could be cleaned.... i was spewin
    let us know what happends mate interested to see what they do for u
    cheers
    trev
    Last edited by trev78; 11-02-10 at 06:57 PM.

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    Hey wasn't me.. I was just reading it on another forum today.

    I am on the Optus fusion plan so unlimited local.std and mobile calls. People can use my phone all they like!
    * Bill Paxton is the only actor to be killed by Alien, a Terminator, and the Predator.

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    Quote Originally Posted by bambbbam View Post
    Hey wasn't me.. I was just reading it on another forum today.

    I am on the Optus fusion plan so unlimited local.std and mobile calls. People can use my phone all they like!
    oops i missed read the header my bad mate

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    Yep... it confirms what I thought...most of those Telstra Foxtel people are on drugs - just out of this world

    The subscriber was lucky they found the right place...

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    When I had Austar here to replace the old single LNB and fit a switchbox as I have 3 STB's, he used his mobile which surprised me as most dont work too well outside, let alone inside the house.
    He was quick and no hassles putting the new cable in and being tidy.
    He did have his missus with him either to hold his torch or see no one else did which might have helped.

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    I can beat that, Foxtel came to my sisters place to add a new muilty room install to her bedroom, left a mess everywhere, then said he didn't have a box to install and would be back some other time. (what they do a install without a box) My dad was there for the install as sister was at work, he told the installer he had 2 hours to find one and he could drop it off at his place and he'll plug in the unit at my sisters later that night. Well the installer did just that droped of a box at my dad’s place and later that night my dad plugged it in all was ok. 2 days later I get a call from my sister screaming down the phone that she’s come home from work and the house is flooded, and water is pouring in from the ceiling. She ask me to help her to clean up the mess ( I must add it was raining at the time) so I went around there a 40 Min drive GRRR. I went outside in the rain to have a look why water was pouring in and guess why? Yes the dumb installer forgot to put back 3 tiles on the roof that he moved to run the new cable to the bedroom. I quickly got up on the roof and put the tiles back in the down poor (note to self don't go up on roof in the rain and in the dark it's a OH&S issue) Then I got on the phone to foxtel and let it rip after i took photos of the 1 meter whole in the roof and all the damage to the ceiling and paint work. Guess what comp she gets? free install which she was already getting and one month free rental on the second box. We have now have had two representatives come out to survey the damage that will be fix at Foxtels expensive. Which includes new insulation bats in the roof and the walls and ceilings dried out then repainted.

    Now that’s the reason I never let them do installs at my place and I do it. Long live the Dreambox

    Adobe.
    Last edited by Adobe; 12-02-10 at 03:25 PM.

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