ok, so anyways who in sydney has a 2.3m dish can you tell me how much signal quality for HTV channels on VinaSat1? my signal quality seem to have droped by 10 for the previous 3weeks. max 35% and stutters alot now.. before i adjust skew it went to 50% but in past 3 weeks signal quality gone bad somehow.??
Hi all,
Anyone noticed a drop in HTV C-band signals from Vinasat 1, I am living in Perth using 2.3m dish, I have no problem to watch Thuan Viet last Sunday (signal 70%+), but from Mon-Tues, the signals are very weak (53%+) and I can not watch it.
Leo
3433V (HTV Channels) All working again now. Good signal at 72% Quality
odd that there was a few days with low signal. Isn't it that time of year for solar flares or the like or radiation that affects reception?
Leroy
XCRUISER HDSR600HD twin sat and terrestrial receiver $OOS *
XCRUISER HDSR385 Avant - sold out$OOS UltraPlus DVB-T and DVB-S2 tuners $49 Remotes $OOS
Still watchable here in Perth although I have noticed the signal has gone down a little from what it was a couple of months ago. Use to get 79% but now get 74%..... but at least still watchable.
I tried to email Vinasat via their website contacts a few weeks back but got no reply, perhaps they couldn't understand my English. May I suggest you try contacting them to see if they can increase the signal for 3433V
I discovered that the guy installed the satellite system for me originally has used a diplexers, I have engaged a satellite technician to re-run a new point with direct cable down to my box, the signal was improved slightly and I can watch all channels, but I could not watch any HTV channels last night and this early morning (20/6/2013), I do not know if Vietnam has changed the frequency or transponder details.
Could you catch VTV3 on HD, I found out that there is a new transponder 3572V, 8000 8PSK on lyngsat, could you shed any light
Regards
Leo
Unfortunately it seems everybody has lost signal on the HTVC channels in the past 2 days. I did a blind scan last night and managed to get them all back, it seems they have changed the Symbol rate from 14800 to 13600. But now the signal is very low. Where i use to get about 75-77% now i'm only getting 66-69% and sometimes breaking up and getting no signal.
I think it's time we all phoned HTVC to see if they can increase the signal on 3433V? The more people that contact them the more chance they will take notice!! My Vietnamese is no good. Their number is +84 839104746
I have emailed many times but they don't reply.
Yes there is a new transponder (3572V) which carries the VTV channels, it seems that the VTV3 HD channel is scrambled so I am not able to watch that one.
Last edited by mr_strewth; 20-06-13 at 01:33 PM.
Ok my partner contacted HTVC yesterday and they had no idea they were even broadcasting on satellite so don't bother phoning the number i suggested above.
There is a person at Vinasat who gave me an email address of the correct person at HTV
Can i suggest that we all email:
anchinh.tttdps@htv.com.vn and ask them to increase signal again
I contacted my satellite installer friend yesterday and he said that he has had over 30 phonecalls the past 3 days from Vietnamese people having the same problem with no signal on HTVC 3433V
The more people that raise the problem, the more chance they will listen and fix! Email the person above!
Last edited by mr_strewth; 21-06-13 at 04:31 PM.
I have sent them an email, as long as I receive an reply, I will post in here. In the mean time, I also send an email to Vinasat 1 technical support and ask if they know any technical problem. I also contacted Trung from HTV TRUNG Le Phuoc Hieu
Technical Management Department
HOCHIMINH CITY TELEVISION
14 Dinh Tien Hoang st. HCM City VietNam
Tel: (848) 8299044 - 9101760 Ext: 1707
Mob: (84) 908.425.253
Fax: (848) 9104697
via sms and email but no reply.
Any update? I could watch HTV9 last night but the signal is marginal. The symbol rate is at 13600
Here is the reply I got from my email to: anchinh.tttdps@htv.com.vn
I can not increase the power more. This is the maximum power that our system can operate.
I think that your antenna is small, you should change to a 6m atenna.
Sent: Friday, June 21, 2013 12:10 PM
To: An Chinh
Subject: Re: C band
Hello An Chinh
The parameters I have set correct as your instructions
The signal has been very good (77%) for the past 12 months and everybody able to receive in Australia but for the past 4 days the signal has gone down to 66% and sometimes goes "no signal" Most people not able to receive signal even with a 2.3m Antenna.
Howcome the signal is lower the past 4 days? Can you increase again?
Best Regards
6m dish???????? come on!! Howcome a 2.3m has been ok up until this week.
OK. WE ALL NEED TO CONTACT THEM TO ASK THEM TO INCREASE SIGNAL......
I tried phoning the number you quoted but it seems to be 1 number short. It wouldn't connect.
I haven't had any other emails back from them yet. Anybody else been emailing?
Just a reminder of the email addresses:
HTV: anchinh.tttdps@htv.com.vn
HTV: caminh@htv.com.vn
Vinasat: tranthuhuong@vnpti.vn
Last edited by mr_strewth; 24-06-13 at 01:56 PM.
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