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Thread: How Do you Contact TomTom?

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    Unhappy How Do you Contact TomTom?



    I bought 2 GO720's with the "free" 2008 map upgrade, i sent in the paperwork but i am unable to update either GPS.

    I tried to contact them by email and phone (1300 135 604) and all i got was redirected to a number which had nothing to do with TOMTOM.

    Does Anyone know any number to contact TOMTOM in Australia? OR how to update my Go720's with the latest Maps?

    Thanks.



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    You would probably have more luck getting " help " from a member than getting help from them. Sorry , I dont have it but will be looking for it if its about.
    What version of Tomtom is on these units ?

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    Premium Member puca's Avatar
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    that is the tomtom support phone number for australia it is the number i call when i have to send a unit back for repaire and of late i have called it a few times so it does work
    IF IT DONT WORK USE A BIGGER HAMMER

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    Quote Originally Posted by Sanity View Post
    You would probably have more luck getting " help " from a member than getting help from them. Sorry , I dont have it but will be looking for it if its about.
    What version of Tomtom is on these units ?
    The Version number is V7.481

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    Senior Member Adobe's Avatar
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    Try calling today tonight in Melbourne office 03 9697 7777 ask for today tonight office then ask for a researcher

    works wonders.

    Adobe.

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    TomTom's Australian Support number is definitely 1300 135 604 - I spoke to them today about their V720 map update and how it no longer has speech recognition!!

    By the way, if you registered for the free map update, you will receive an email sometime in the next 7-10 days with instructions and an activation code.

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    Quote Originally Posted by puca View Post
    that is the tomtom support phone number for australia it is the number i call when i have to send a unit back for repaire and of late i have called it a few times so it does work
    I Got through to TOMTOM with the 1300 Number and all was fixed. They emailed me the Activation code and then was able to update to the 2008 maps.

    Thank you for your Help.

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