Thread: Tomtom maps

I don't think TomTom sees Australia as much of a priority.. being such a comparatively small market.

They release 4 new maps every year and I agree, they miss a lot.

Even some major errors which are reported to them can take several map releases to be corrected, if they get corrected at all.

Compare Melway... it's locally produced and they only have one map to work on each year (with the exception of Sydway etc from the same publisher).

Consider the amount of work involved for Tom Tom in mapping almost the entire globe.

Matched with the number of mapshare corrections that appear every map update and inacurate or missing safety cameras, some that have been missing for years or have never made it to the safety cameras. Although it shouldn't take several map updates to add these changes and updates to maps and cameras, even when they have been submitted several times because these changes and inacuracies made no appearance

Took them over two years to correct an intersection in my local area and change it from an incorrect straight through warning to a T junction with a stop sign consisting of left and right turn warnings in the correct areas.

Originally Posted by Downunder35m

The other problem is that TT get the data from Sensis, which ar not really keen on updating the digital maps.
Sensis provides up to date data for the gouvernment and other things but at a very high cost.
TT and other providers use the "general" data which is not always confirmed as you can see by the amout of roads in rural areas that simply don't exist.
The other problem is map share as we know it:
TT get's the reports but can only act if the changes are also in the digital data provided by Sensis.
For other countries TT uses teleatlas (now their own brand) and other providers that allow "real time" changes.
The annoying bit is that new roads often take too long to appear on new maps.
Have the problem in my area with an estate that was finnished about 2 years ago - no street is in the TT maps.
Explained it to the level2 support using a ticket number (hard job to get one!) and included screenshots from the streetdirectory which is based on Sensis data as well.
Also explained in detail that all road works and building activities has stopped years ago and they can't find an excuse why that estate is not on the maps.
The simple and unprofessional answer was that this area is not yet included in the TT database and therefor they can't provide the street data.
When I tried to find out why the official Sensis maps have the data for over 4 years (they were on the map before the estate was built!) but TT ignores the changes the chat was disconnected at TT end with the excuse the only offer technical help.

Think what you want about it
But as a matter of fact the OVI maps that Nokia uses are not better and that data is not from Sensis, so far only Garmin is almost up to data with road data.

When I got mt GO910, about seven years ago, TT's then map, W&CE 7.9? was so up-to-date that it had, at least, one villag/estate that did not exist. TT go the data from town halls/planning offices. An estate/village was planned for North Yorkshire/South Tyneside, streets named, post codes allocated, to "mirror" Peacehaven (on the south coast). It didn't get built and "navigate to" got you to a point on the road where there 'nowt but green fields'. Can't remember the name of the village/post codes, but the power of "The Interweb" is infinite.

I think the village disappeared from maps 820ish.

Thanx 4 input,its not just ttmaps,try & search on Google,your sometimes lucky to get a Real estate agents map.

Originally Posted by mtv

I don't think TomTom sees Australia as much of a priority.. being such a comparatively small market.

They release 4 new maps every year and I agree, they miss a lot.

Even some major errors which are reported to them can take several map releases to be corrected, if they get corrected at all.

Compare Melway... it's locally produced and they only have one map to work on each year (with the exception of Sydway etc from the same publisher).

Consider the amount of work involved for Tom Tom in mapping almost the entire globe.

Bit of a cheek the amount they charge for updates then,Melways much cheaper option.

This new search system is not user friendly and no where as good as it was before.
e.g. I type in "TomTom maps" and i get some sort of list that is so far out of date it isn't funny. There are now new 900 maps out for tomtom but they don't show up at all. What have you done to the search section it just doesn't do anything for me and I have not hits for the 900 maps.
It's the same for anything you type in the search section...just impossible