can you guys help me out with 1300 numbers question with VOIP?

**arrabista** · 05-06-08, 09:27 AM

Hi guys

Just have a simple question..

I have got an ata voip adapter that plugs in to my modem.

I have all configured ok with and can make voip calls through my provider iinet.

However when i dial 1300 numbers sometimes i get the menu options:
" press 1 for biling.press 2 for customer service"..when i press the option i want it;s not recognizing the tone..so i get stuck in this phone call limbo!

my question is do i have to get a special voip phone ,,or is this a problem that people normally experience..i have a standard old school telstra phone set plugged into my ata voip adapter...i was wondering if i picked up a new voip phone ..would this help with the dialling tones?

Any help would be appreciated!

arrabista

**best4less** · 05-06-08, 12:05 PM

Who is you VOIP provider

**fromaron** · 05-06-08, 12:20 PM

Quote:

Originally Posted by arrabista

my question is do i have to get a special voip phone ,,or is this a problem that people normally experience..

I don't have the problem, it works for me with iinet without problems.
What I suspect is your ATA doesn't have correct regional settings configured. Try to google for australian regional settings for your ATA. I have PAP2 and if you happen to have the same adaptor look in here for settings.

**best4less** · 05-06-08, 12:31 PM

I remember i had to setup my dialing plans for my router

might give you a clue to what you have to do with your router ???

PacketMan VoIP Knowledgebase / How do I setup my Linksys WRT54GP2 or RT31P2 to the engin network?

Dialing rules is down the bottom of the page in that link

Good Luck

or this might be more suited to your needs

PacketMan VoIP Knowledgebase / I have a SPA-3000 (voicebox series 2), how do I setup a feature to make certain calls via the PSTN?

**fromaron** · 09-06-08, 07:55 PM

Quote:

Originally Posted by arrabista

Any help would be appreciated!

arrabista

I love it when people ask questions and don't even bother coming back with some reply. It makes me wonder should we bother as well replying to posters with post count below 20?
Anyway, arrabista, if you are still with us

and if you have Belkin ATA, get yourself the latest firmware and then disable DTMF in it (it's a bug and it work in opposite way).
Won't say anymore, unless I am talking to a live person there.

**best4less** · 09-06-08, 07:58 PM

LOL you talking to your self again mate

**fromaron** · 09-06-08, 08:07 PM

Quote:

Originally Posted by best4less

LOL you talking to your self again mate

Hah, I know, but I found I am the most caring person in my life

05-06-08, 09:27 AM	#1 (permalink)
arrabista Junior Member iTrader: (0) Join Date: Mar 2008 Posts: 3 Spent time on board: 0:23:27	can you guys help me out with 1300 numbers question with VOIP? Hi guys Just have a simple question.. I have got an ata voip adapter that plugs in to my modem. I have all configured ok with and can make voip calls through my provider iinet. However when i dial 1300 numbers sometimes i get the menu options: " press 1 for biling.press 2 for customer service"..when i press the option i want it;s not recognizing the tone..so i get stuck in this phone call limbo! my question is do i have to get a special voip phone ,,or is this a problem that people normally experience..i have a standard old school telstra phone set plugged into my ata voip adapter...i was wondering if i picked up a new voip phone ..would this help with the dialling tones? Any help would be appreciated! arrabista

05-06-08, 12:05 PM	#2 (permalink)
best4less I'am Not a Bloody Joke iTrader: (10) Join Date: Jan 2008 Location: Australia Posts: 2,618 Spent time on board: 1 Month, 4 Weeks, 0 Days and 12:30:26	Who is you VOIP provider __________________ Please wipe your feet before walking all over me

05-06-08, 12:31 PM	#4 (permalink)
best4less I'am Not a Bloody Joke iTrader: (10) Join Date: Jan 2008 Location: Australia Posts: 2,618 Spent time on board: 1 Month, 4 Weeks, 0 Days and 12:30:26	I remember i had to setup my dialing plans for my router might give you a clue to what you have to do with your router ??? PacketMan VoIP Knowledgebase / How do I setup my Linksys WRT54GP2 or RT31P2 to the engin network? Dialing rules is down the bottom of the page in that link Good Luck or this might be more suited to your needs PacketMan VoIP Knowledgebase / I have a SPA-3000 (voicebox series 2), how do I setup a feature to make certain calls via the PSTN? __________________ Please wipe your feet before walking all over me

09-06-08, 07:58 PM	#6 (permalink)
best4less I'am Not a Bloody Joke iTrader: (10) Join Date: Jan 2008 Location: Australia Posts: 2,618 Spent time on board: 1 Month, 4 Weeks, 0 Days and 12:30:26	LOL you talking to your self again mate __________________ Please wipe your feet before walking all over me

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