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Old 07-07-08, 09:47 PM   #1 (permalink)
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Default Question for PhillTheQuad

I currently have my website hosted with 3IX.com, however they're screwing me around I need a reliable hosting service can you recommend one?

This is the crap I have to endure with 3IX
Quote:
Please wait for an operator to respond.

Chat Information: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

Chat Information: You are now connected.

Live-Chat: Welcome to 3iX live chat, my name is Mike, please hold for a moment, I am reviewing your question.

Live-Chat: I confirm that the techs are aware of the outage and are working as we speak to restore normal service

George Hindy: I need to know whether or not you have other servers as this is the third time I have been inconvenienced.

Live-Chat: The techs are experienced and work very quickly, I doubt it will take long to get things working

George Hindy: It's been over 17hrs

George Hindy: I hardly call that quick, my work day (12hrs) has been wasted today because the jobs I get are usually emailed to me, No emails today meant no work which cost me $2400.00

George Hindy: What I would like to know is if there are any other servers other than the one my site is on? If not I would like to be forwarded to your accounts department to proceed with a refund as I have paid 2 years in advance. I cannot afford a 4th disruption!

Live-Chat: The techs are experienced and work very quickly, I doubt it will take long to get things working

George Hindy: You're a bot??

George Hindy: you're kidding me right? it says 24hr live chat support and your a !@#$ing bot?
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Old 07-07-08, 10:00 PM   #2 (permalink)
wog
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ive heard that icdsoft is a good host... have a look, they are american based though

Web hosting services from ICDSoft: Superior Tech Support and Super Fast Servers
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Old 08-07-08, 10:50 AM   #3 (permalink)
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i have used webcity.com.au
using hostgator.com now- chat help works within 5 min.
not mdwebhosting xxxx
i can run your off mine if you want.
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Old 08-07-08, 12:16 PM   #4 (permalink)
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Quote:
Originally Posted by PhillTheQuad View Post
i have used webcity.com.au
using hostgator.com now- chat help works within 5 min.
not mdwebhosting xxxx
i can run your off mine if you want.

I have intellihouse.com.au with webcity, and hireasubby.com with 3IX.org, I think I might throw it over to webcity. Now another question, domain registration was paid for so is it going to be a matter of cutting my losses with 3IX and just get webcity to host it for me?
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Old 08-07-08, 01:05 PM   #5 (permalink)
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WTF They had you talking to a BOT, man you must of been ready to smash someone.
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Old 08-07-08, 01:32 PM   #6 (permalink)
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Hi maybe i can help, is the site a html only ? /doesnt really matter what it is but it doesnt look very big in size. If you like im happy to offer some good plans to host your site at a reasonable cost. we are running our own vps servers and have been for some time. If you are interested or need a tempory space even feel free to pm me and i can talk with you.
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Old 08-07-08, 01:51 PM   #7 (permalink)
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I would be able to help you out as well George, feel free to give me call, even if you just want some advice.
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