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Thread: U4 Quad Hybrid Android TV Box Unboxing and Teardown with DVB-T2, DVB-S2 and ATSC Tune

  1. #181
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    My shipping was via DHL and had no issues at all, I think was about 6 days from order to delivery.
    always impatient when a new toy is around so want it quick.


    Quote Originally Posted by Xplorer View Post
    Guys, did you have difficulty with receiving your orders. This is my order:

    18th March 2016 - Order placed
    20th March 2016 - Order Shipped
    23rd March 2016 - Export Customs Clearance Complete
    03rd April 2016 - Dispute raised as no further tracking provided.

    Their automated response was:
    "The seller did not accept your dispute request, but offered a solution.
    You can view the seller's proposal in your dispute information. You can continue to negotiate a solution until 6 calendar days 4 hour 8 minute 48 second .
    If you do not agree to a solution by that time, the dispute will be escalated automatically and Alibaba will step in to mediate"


    Their response to my dispute
    "1. The delivery was supposed to take 15-45 days with China post. It has not reached the minimum date yet.
    2. For status of the shipment, it is out of our control once it is in the system of China post or Australia post.
    3. Based on the experience and some hint from Austech forum, it takes minimum 12 days and Australian post is not the most efficient to deliver or update".



    Unless delivery is via a fu##ing row boat, I don't accept that it takes over 3wks for delivery.

    Has anyone else experienced issues with delivery?
    What was your timeframe for delivery?
    Did anyone have to raise a dispute?
    Did tracking seem to stall at China customs?

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  • #182
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    Quote Originally Posted by Xplorer View Post
    Guys, did you have difficulty with receiving your orders. This is my order:

    18th March 2016 - Order placed
    20th March 2016 - Order Shipped
    23rd March 2016 - Export Customs Clearance Complete
    03rd April 2016 - Dispute raised as no further tracking provided.
    What Freight Option did you choose?

    As Slippery said, i also had DHL, and my experience is as posted.
    If you opted for China Post, then this seems about right.
    Can take 4 to 5 weeks with China Post
    (Thats been my experience anyway)
    Last edited by ol' boy; 10-04-16 at 09:21 PM.
    If u want to go on an expedition get a Land Rover, if u want to come home from an expedition get a Landcruiser!

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  • #183
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    Just checked my freight option and it's "China Post Registered Air Mail"; which being "Air", one would think it would be quick. How wrong am I.

    The only option I saw for DHL was when ordering more than one, it opted for DHL or FEDEX.

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    Quote Originally Posted by slippery49 View Post
    My shipping was via DHL and had no issues at all, I think was about 6 days from order to delivery.
    always impatient when a new toy is around so want it quick.
    Yes, new toy, want so bad.

    Daily trips to postoffice. Not a happy chappy when there are only bills and no parcel.

    It will teach me to read properly next time and select anything else other than China Post.
    Still, why does it take so long for China Post Registered "Air"; more like frigging row boat to me.

    At least reading everyone elses setups and guides, I'll be set with setting up mine.

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  • #185
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    I did go China Post and it took 14 days but I was surprised it was that short a delivery time as other items I have got via China Post in the past have been 3 weeks+.

    Honestly, you probably have to wait another week before getting worried.

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  • #186
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    Buggered if I know where mine is,.. typical of stuff that comes from there via what they seem to call 'air'.



    Hopefully see it within a week or two ?

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    We have been working on the shipping issues after we received the dispute in Aliexpress from Xplorer. We have gathered some information:
    1. Shipment to Australia via China Post is not stable, 2 weeks to 4 weeks
    2. There is no tracking information after leaving China while with other European and American countries there are some updates.

    We do understand the frustration of waiting in the darkness. We are trying now to setup a special courier route for Australia, not as expensive as DHL but trackable all the time and voyage duration more fixed. Our target is to get to Australia about 10 days and maximum $3 extra. A negotiation is going on with the forwarder and it might take some time. Once we are ready, we might remove Australia from China Post option. It is a little expensive but better than now which is more like a Russian Roulette.

    TO Explorer, if you could lift the dispute, we would really appreciate it. We are sorry for the long waiting but there is nothing we could do. Is there a possibility to track it in your post office? I am dann sure the parcel is now in Australia.

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  • #188
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    When I buy from China out of Ebay it can take 6 weeks .
    Hong Kong can be here in 2 weeks

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    Quote Originally Posted by mandc View Post
    I did go China Post and it took 14 days but I was surprised it was that short a delivery time as other items I have got via China Post in the past have been 3 weeks+.

    Honestly, you probably have to wait another week before getting worried.
    Same here
    Become a Premium Member and support the Austech Forum

  • #190
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    I find ems out of China very cheap and quick, with full tracking, well until Australia post get it anyway......

    Sent from my SM-G935F using Tapatalk

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    Quote Originally Posted by dizzdizzy View Post

    TO Explorer, if you could lift the dispute, we would really appreciate it. We are sorry for the long waiting but there is nothing we could do. Is there a possibility to track it in your post office? I am dann sure the parcel is now in Australia.
    Yes, it possibly would have been nicer to bring up the issue about a shipped item, directly with the seller.
    Especially as they actively helping out in this community.
    If u want to go on an expedition get a Land Rover, if u want to come home from an expedition get a Landcruiser!

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    Quote Originally Posted by oceanboy View Post
    Yes, it possibly would have been nicer to bring up the issue about a shipped item, directly with the seller.
    Especially as they actively helping out in this community.
    Yes. Spot on oceanboy.

    I've been in touch with dizzdizzy via the online chat and he/she has been very understanding.
    I guess it's like every order placed online. Once it leaves the warehouse, you don't have any control over the delivery.

    And, Australia Post used to be great, but they have been going downhill for sometime with their deliveries.
    Anyway, I'll drop by the post office tomorrow and see if they can track it down.

  • #193
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    any news or updates on getting the oscam dvbapi source on these box.
    normal source dvbapi is no good without some modifcation

  • #194
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    Quote Originally Posted by hoe View Post
    I find ems out of China very cheap and quick, with full tracking, well until Australia post get it anyway......

    Sent from my SM-G935F using Tapatalk
    Thats the problem right there, i bought a cylinder head from the UK, within 3 days it was in Aus but then took another 3 days for Auspost to deliver even though it was shipped with DHL.

  • #195
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    I find australia post tracking doesnt update until its delivered. then all of a sudden all the tracking details appear.

    probably do it to cover theirt incompetence....

    last item from the states, 4 days from Missouri to Sydney. then 11 days from sydney to kalgoorlie......

    i suspect aus post trying to save money wait until the truck is chock a block before it leaves, rather than having a fixed schedule.
    Last edited by hoe; 12-04-16 at 06:06 PM.

  • #196
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    The forum has been very understanding and reasonable. I made the right choice to have promoted here.

    It is nice to make friends while making money. lol


    Quote Originally Posted by Xplorer View Post
    Yes. Spot on oceanboy.

    I've been in touch with dizzdizzy via the online chat and he/she has been very understanding.
    I guess it's like every order placed online. Once it leaves the warehouse, you don't have any control over the delivery.

    And, Australia Post used to be great, but they have been going downhill for sometime with their deliveries.
    Anyway, I'll drop by the post office tomorrow and see if they can track it down.

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    With all our attempts to get a faster route, Aus Post is the only choice in terms of final delivery. Not sure what to do as paying more does not seem to cover all the risks.

    We would probably try to use the following route: DHL Hongkong->DHL Malaysia->Aus Post. It will be $5 more and 6 days arrival to Australia. Everything trackable, well, until it gets into Aus Post. We will try and see how it goes.

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  • #198
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    Quote Originally Posted by dizzdizzy View Post
    The forum has been very understanding and reasonable. I made the right choice to have promoted here.

    It is nice to make friends while making money. lol
    dizzdizzy

    I'm very happy to announce, yesterday, Australia Post finally delivered a brand new little box of entertainment.
    Thanks for chasing things up for me, both through online chat and PM's.

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    Great. Have fun with it.

  • #200
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    has anyone successfuly rooted the device and been able to overwrite system files

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