Trying to use Mobile Phone Tools in Vista

**navy blue** · 05-01-08, 02:35 AM

Hi

Have a Motorola V6 maxx mobile, the software works fine in XP, installed on Vista, installs etc but the software does not detect the phone. Vista sees the phone as a modem but will not connect via the usb cable.

Try again on XP, works fine in the same usb port and same cable (on same laptop as dual boot XP and vista). For the life of me I cannot get it to work on Vista, anyone else got it working on Vista or have any suggestions?

Cheers

**navy blue** · 06-01-08, 01:21 AM

Anyone else/tried had this issue?

**best4less** · 06-01-08, 01:37 AM

I found some software here but I haven't had a
chance to test it yet

**navy blue** · 06-01-08, 09:19 AM

Originally Posted by best4less

I found some software here but I haven't had a
chance to test it yet

Thanks mate

Sorry forgot to mention that I have also tried to use that software, same result phone does not get detected by either software, must be a Vista driver issue ?

Cheers
NB

**best4less** · 06-01-08, 09:27 AM

Well you saved me some time, sorry I couldn't be any help

**navy blue** · 06-01-08, 09:44 AM

Yeh have tried again in Vista continually loops installing the drivers, detects the cable and phone installs and goes back and continues in a loop.

Best4less

So u have the same phone and the same predicament?

Cheers
NB

**best4less** · 06-01-08, 09:49 AM

nah just a earlier model and when i tried the xp software on vista
I had the same problem as you, so I downloaded the new software
but haven't tried it yet and I wont now lol

**nohope** · 07-01-08, 08:10 AM

Try opening your existing programme in compatability mode for windows xp, or download latest copy motorola phone tools from the web somewhere.

Both methods worked for me but i hate vista now so i changed my computer back to xp.

**navy blue** · 07-01-08, 08:55 AM

Originally Posted by nohope

Try opening your existing programme in compatability mode for windows xp, or download latest copy motorola phone tools from the web somewhere.

Both methods worked for me but i hate vista now so i changed my computer back to xp.

Hi nohope

Wot version did u know u got working on Vista? I cannot find a more recent than the one i got (4.5.1 I think)

Cheers
NB

**nohope** · 07-01-08, 03:41 PM

Originally Posted by navy blue

Hi nohope

Wot version did u know u got working on Vista? I cannot find a more recent than the one i got (4.5.1 I think)

Cheers
NB

Yep 4.5.1 on vista business.

Don't know what my previous ver was (think it was 4.0), but had to remove it completely before latest one would work - tried to load new one over existing and it wouldn't find my phone - btw motorola site says for V6 maxx ver 4.3.6 and up required.