Gave the installer a call today, he confirmed he had not tested after he installed, he also said "it should be working" ... hey well it is not!!!. He also confirmed correct cabling and module was installed and it was programmed up, ...so vnboost's and other feedback here is correct.
We both agreed simply speaking even if there is a trailer pinout issue an easy check is to check for voltage with a voltmeter on the trailer pins (while indicator on etc) with a ground reference direct to negative on the battery - did that today and there is zippo zero on any pins at any time
Good thing is that the installer is warranting his work I just need to get the car to him... hopefully in a couple of weeks time
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