Hi,

I’ve recently installed a DS-7604 with 2 X 4MP Turrets. The customer has complained of a live view lag of about a minute. She could walk past the camera, back to her desk and then see herself walking past the said area on the monitor. Monitor is plugged directly to the NVR.
Spoke to supplier who suggested to lower the sub stream frame rate, problem came back a few days later.
Has anyone experienced this?

Thanks.