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Thread: Hills R8

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    Unhappy Hills Reliance R8: entry delays and reset factory defaults HELPS

    looking for help, wonder if someone could help me with this Please please...

    • current entry delay doesn't work, suppose to be 30 sec delays but somehow it doesn't work, the moment I entered the premises the alarm went off straight away, doesn't give any beep warning to enter the pin to the touchpad.
    • installer code: 9713 somehow doesn't work on the system, I've been entered many times and no lucks with it, therefore I cant do much on the comnav, I need to get that 9713 installer code work to enable the extra feature from the menu, if possible please teach/show me how to reset to factory default the alarm module. I'm using the touchpad, alarm system works normally with my master code which I've created in the first place. My master code which allows to do: date, users, zones and testing...... cannot go to Program Code.


    thank you
    Last edited by idragon; 02-04-18 at 05:53 PM.



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    Its all in the installer manual. Try there first.

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    Quote Originally Posted by xr5adam View Post
    Its all in the installer manual. Try there first.
    thanks xr5, I did try the manual and no lucks with it.... all I need now is to reset the system to factory defaults

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    try User 1 and master code to log in to comnav.
    I think you can change delay via comnav with user code.
    Otherwise a tech will need to default and re-program.
    Depending on copepad you may be able to do it that way if it's a voicenav or touchnav.

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    Quote Originally Posted by secure View Post
    try User 1 and master code to log in to comnav.
    I think you can change delay via comnav with user code.
    Otherwise a tech will need to default and re-program.
    Depending on copepad you may be able to do it that way if it's a voicenav or touchnav.
    thanks secure, I did try User 1 & installer to log into comnav, both unsuccessful.
    for now, I cannot log into comnav, hence I don't know about delay thing.
    I'm using touchnav, seem like I cant enter 9713 pin code to bring up Program feature from touchnav

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    use your normal code on touchnav to enter the basic settings

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    Quote Originally Posted by idragon View Post
    thanks xr5, I did try the manual and no lucks with it.... all I need now is to reset the system to factory defaults
    If you are sure you want to default the panel then do the following.

    Remove the battery and power down the panel.

    Power the panel back up and within 10 seconds enter 971300
    wait 12 seconds and enter *8 9713 0#

    The panel is now at factory default.

    Happy programming.
    Aspire to Inspire Before you Expire!!

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    Quote Originally Posted by Poody View Post
    If you are sure you want to default the panel then do the following.

    Remove the battery and power down the panel.

    Power the panel back up and within 10 seconds enter 971300
    wait 12 seconds and enter *8 9713 0#

    The panel is now at factory default.

    Happy programming.
    thanks Poody, I'm using touchpad... not sure how to get * and #

    I also try to d/c batt and power-down the panel then turn the power back on.......... the moment power back on.... touchpad boot up the logo then go straight to normal screen........ doesn't show keypad or whatever

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    Quote Originally Posted by secure View Post
    use your normal code on touchnav to enter the basic settings
    thanks secure, with the basic settings I cant do much on the system... I need to enter <installer code> to show Program Mode so I can do other stuff like: partition and enable web interface for the comnav........connect system to comnav.... from the manual said: 191 -> 19 -> 6 (this is in the Program mode)

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    Just call a tech who has the software and cables.

    Much easier and less hassle

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    Quote Originally Posted by idragon View Post
    thanks Poody, I'm using touchpad... not sure how to get * and #

    I also try to d/c batt and power-down the panel then turn the power back on.......... the moment power back on.... touchpad boot up the logo then go straight to normal screen........ doesn't show keypad or whatever
    You can only default the system using either the LED or LCD keypads, if you have one of these laying around, try using that. The touch screen keypad boots into the firmware before you can do anything, which you'll run out of time in order to default the panel.

    Hills/Caddx = POS!

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