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Thread: Exetel Free Upgrade

  1. #1
    Member h8fg4's Avatar
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    Default Exetel Free Upgrade

    Exetel upgraded my service from 25mbps to 50Mbps, I was getting 22mbps download and 7mbps upload, I am now getting 22mbps download and 18mbps upload, is there any reason the download speed has not improved ?

    Im am on FTTN

    Pic shows before 25mbps and after 50mbps

    thanks thomo

    Last edited by h8fg4; 14-04-18 at 12:22 PM.



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  • #2
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    Sounds like Exetel just haven't purchase enough CVC capacity from NBN, which is pretty common with Exetel NBN connections.

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    I suggest that you contact Exetel technical support via the details on their website and put the question to them.

    Obviously, your providor is in a far better position to provide an answer to your query than anyone on this forum.

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    h8fg4 (15-04-18)

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    all sorted rang exetel download now at 47mbps

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    xapi (15-04-18)

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    Try again at 7:30pm tonight.

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