I have a vu+ duo that has been working for years with my indovision purchased smart card. Each year all the channels go blank and I have to call my provider for what they call a Re-hup. Then the channels come back. Only this time, they didn't come back. I have assumed this entire time it is a problem with the provider not my STB.

I am unfamiliar with what the onscreen display for openpli3 means... and I am getting zero error messages. I have signal lock, the EPG is coming across fine, but when I go to watch a channel, they are blank.

Could my CAM be dead? (the physical card reader) ?

I wish I could find something that informed me why the shows aren't working. If I put the card in a different STB it says 'not a registered subscriber' but the subscription is based on the STB serial number.

Any help? I hate to put up such vague info but I can't diagnose it because I'm seeing no errors in the logs, nothing unusual.
It's why I suspected the provider
-Gimpel