Defrost it. Turn it back on and see if it improves the situation.
My mother in law has a large one in her fridge, but refuses to defrost the fridge. I wont eat any food when we go there, as it doesn't keep food at a proper temperature.
She also has an ice block the size of a small planet in her freezer, food in there does the same as what you mentioned. The ice block is that big, you cant put much in there. She, and I am not joking here, chiselled out a groove through the ice so she can slide a frozen pizza in there.
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