My elderly neighbour has a Win 7 laptop and apparently he can no longer log into his computer using his password. He asked me to help but I do not know how to help him.

I have been through the usual things like - are you using the right password, are you using the right case for letters etc but he is adamant he is using the password he set up in Win 7 and has been using.

So is there a simple way to get around/disable the password system so he can gain access to the computer to change his password.

Thanks

Garry