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Thread: Optus $2 days to $3 days (unlimited internet)

  1. #21
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    I remember my Friend telling me his service had a few hiccups one time doing similar to what you have described and at that time, OPTUS was doing some reported upgrades to the tower he uses because of his Location and after a period, the service settled down and has been stable ever since except for the odd problems that occur at the best of times.
    I stand unequivicably behind everything I say , I just dont ever remember saying it !!



  • #22
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    Just going to keep this one alive for the time being. Optus's new service for us to contact them is off to a great start. The 24 hour promise is broken already! I would hope it is because they are actually looking for an answer. I'm sure they will get back to me eventually!

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    Ok, I may have to eat my words
    I'm 2 hours from home and just ran a speed test.

    If u want to go on an expedition get a Land Rover, if u want to come home from an expedition get a Landcruiser!

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    Quote Originally Posted by DB44 View Post
    Just going to keep this one alive for the time being. Optus's new service for us to contact them is off to a great start. The 24 hour promise is broken already! I would hope it is because they are actually looking for an answer. I'm sure they will get back to me eventually!
    Don't hold your breath, Optus was going to get back to us about the cutover date for our telephone service 20 odd years ago!
    I'm out of my mind, but feel free to leave a message...

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    Just got a response. They confirm they are not capping. They say they were doing some work on Mobile Towers near me "around the end of October". They suggest I reset my Network Settings if I am still getting slow speeds.

    I did this and tried the phone and am back between 5 and 6 Mbps which seems to be normal here. Hopefully this means I will still be getting 15 Mbps when I visit Wollongong. Sounds like there may be maintenance or problems at individual towers. In any even, it seems the problem is not everywhere.

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    Quote Originally Posted by DB44 View Post
    They suggest I reset my Network Settings if I am still getting slow speeds.

    I did this ...
    What exactly were these please?
    If Australia is a democracy why, then, is voting compulsory?

    "What has changed between the arrival of the First Fleet and today?"
    "Wearing leg irons is now not required."

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    Sometimes it pays to have a look in your Main Newspaper or local even as the Carriers post notices regarding upgrades/updates to their Towers.
    I think this is more to stop them being called or chased up for any service claims rather than informing their customers of whats going on.
    I stand unequivicably behind everything I say , I just dont ever remember saying it !!

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  • #28
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    Quote Originally Posted by Guiseppe View Post
    What exactly were these please?
    I'm not sure that I achieved much and it probably varies from phone to phone. I changed the mobile broadband settings to manual and connected to YesOptus. Then I reverted to automatic and rebooted. To be quite honest I'm not sure if it made much difference or if it even reset anything. All I can say for sure is the connection speed is now improved.

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  • #29
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    Damn! I was hoping for something magical.
    If Australia is a democracy why, then, is voting compulsory?

    "What has changed between the arrival of the First Fleet and today?"
    "Wearing leg irons is now not required."

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