Kia Sorento MY13 SAT NAV Stuck on "Agree" screen.

[mhalstead]

Model: Kia Sorento SLi MY13 SAT NAV
Location: Gold Coast Australia.
My Sat Nav stopped working and is stuck on the "Agree" screen.

All other functions (Radio, Bluetooth, Media player) are working fine.
When I start the vehicle I get an error saying "Load Language failed"

I have seen the Kia Dealership at Southport, QLD and they told me that I would have to book in for an update and that would cost $250 and they referred me to Kia Australia.
I called Kia Australia and they referred me back to the dealership, and said they should of had a look.

I would like to know If anyone on here could help me in getting this up and running.
I specifically paid for this feature when I purchased the vehicle, so really pissed off about it.

Thanks in advance
Mike.

[fandtm666]

try doing a system rest

[hinekadon]

get a bigger stick and start waving it in their face .

[mhalstead]

try doing a system rest

Yes I tried that by pressing a small tiny button on the top left of the unit, but that did not work.

[fandtm666]

[mhalstead]

I shall give this a go.
Thanks for all the info. Much appreciated.

[hondasp1]

Did u end up getting it fixed
,I’m in the some situation now