Page 1 of 2 12 LastLast
Results 1 to 20 of 22

Thread: Online shopping woes, trials and tribulations

  1. #1
    Senior Member
    Join Date
    Aug 2008
    Posts
    823
    Thanks
    80
    Thanked 267 Times in 136 Posts
    Rep Power
    214
    Reputation
    2785

    Question Online shopping woes, trials and tribulations

    Hi all,

    I have just got off the 'phone with Coles (non)help line.

    I received my delivery of food and was dismayed to find that one of the items was "microwave only".

    I went back to their website and there is no detail whatsoever, no ingredients, no country of origin and no cooking instructions stating "this is microwave only". Oh what joy ....

    Coles state "their website only displays the information that the suppliers give them". Therefore if you buy food that is unsuitable for your needs TOUGH TITTIES, you just lost your dough!

    No refunds, no returns - NO Fukc ALL.

    If you have an allergen, tough shit

    If you don't have a microwave, tough shit

    Apart from whinging to you lot what can I do ??? Who you gonna call ?? apart from ColesBusters?? (Just an aside, is what they are saying legal ??)

    This dipso needs help

    Luv and Kisses to all


    Buy cheap and pay often, - there is no substitute for stupidity.

    You wipe your bum after each crap, why don't you clean your teeth after every meal?

    There is no shame in being uneducated nor in being stupid.
    The true shame lies in knowing that you are and doing nothing about it.

    Only the living worry about dying.

    To the tobacco addicts - Smoke more and die sooner, so I can breathe fresh air. Thank you.

    Education is the only sure cure for religion



Look Here ->
  • #2
    Premium Member
    oceanboy's Avatar
    Join Date
    Jan 2008
    Posts
    16,029
    Thanks
    7,208
    Thanked 8,652 Times in 4,432 Posts
    Rep Power
    3635
    Reputation
    148112

    Default

    email ACA, that is a true travesty
    Last edited by oceanboy; 14-03-19 at 03:52 PM.
    If u want to go on an expedition get a Land Rover, if u want to come home from an expedition get a Landcruiser!

  • The Following User Says Thank You to oceanboy For This Useful Post:

    loanrangiel (14-03-19)

  • #3
    Senior Member
    Join Date
    Aug 2008
    Posts
    823
    Thanks
    80
    Thanked 267 Times in 136 Posts
    Rep Power
    214
    Reputation
    2785

    Default

    Quote Originally Posted by oceanboy View Post
    email ACA, that is true travesty
    Australian Counselors Association - How will they help?
    Buy cheap and pay often, - there is no substitute for stupidity.

    You wipe your bum after each crap, why don't you clean your teeth after every meal?

    There is no shame in being uneducated nor in being stupid.
    The true shame lies in knowing that you are and doing nothing about it.

    Only the living worry about dying.

    To the tobacco addicts - Smoke more and die sooner, so I can breathe fresh air. Thank you.

    Education is the only sure cure for religion

  • #4
    Premium Member
    Skepticist's Avatar
    Join Date
    Apr 2009
    Posts
    1,093
    Thanks
    569
    Thanked 634 Times in 501 Posts
    Rep Power
    400
    Reputation
    12060

    Default

    I think it should have been ACCC

    I lost my trust in those home delivery services especially for fresh fruit & veg (prefer to select it myself)

  • The Following User Says Thank You to Skepticist For This Useful Post:

    Ma_Baker (14-03-19)

  • #5
    Premium Member
    oceanboy's Avatar
    Join Date
    Jan 2008
    Posts
    16,029
    Thanks
    7,208
    Thanked 8,652 Times in 4,432 Posts
    Rep Power
    3635
    Reputation
    148112

    Default

    No, i meant ACA

    This person will help you

    Last edited by oceanboy; 14-03-19 at 03:47 PM.
    If u want to go on an expedition get a Land Rover, if u want to come home from an expedition get a Landcruiser!

  • The Following 2 Users Say Thank You to oceanboy For This Useful Post:

    alpha0ne (14-03-19),Ma_Baker (14-03-19)

  • #6
    Senior Member
    Join Date
    Aug 2008
    Posts
    823
    Thanks
    80
    Thanked 267 Times in 136 Posts
    Rep Power
    214
    Reputation
    2785

    Default

    Quote Originally Posted by Skepticist View Post
    I think it should have been ACCC

    I lost my trust in those home delivery services especially for fresh fruit & veg (prefer to select it myself)
    I have no choice. I rely on home delivery, have done for almost eight years.

    In the words of Ned Kelly "Such is life"...........
    Buy cheap and pay often, - there is no substitute for stupidity.

    You wipe your bum after each crap, why don't you clean your teeth after every meal?

    There is no shame in being uneducated nor in being stupid.
    The true shame lies in knowing that you are and doing nothing about it.

    Only the living worry about dying.

    To the tobacco addicts - Smoke more and die sooner, so I can breathe fresh air. Thank you.

    Education is the only sure cure for religion

  • #7
    Senior Member
    Join Date
    Aug 2008
    Posts
    823
    Thanks
    80
    Thanked 267 Times in 136 Posts
    Rep Power
    214
    Reputation
    2785

    Default

    Who is she - a witch auditioning for Macbeth ??

    Do you honestly think that TG would be interested in my hassles ?
    Buy cheap and pay often, - there is no substitute for stupidity.

    You wipe your bum after each crap, why don't you clean your teeth after every meal?

    There is no shame in being uneducated nor in being stupid.
    The true shame lies in knowing that you are and doing nothing about it.

    Only the living worry about dying.

    To the tobacco addicts - Smoke more and die sooner, so I can breathe fresh air. Thank you.

    Education is the only sure cure for religion

  • #8
    Senior Member
    nomeat's Avatar
    Join Date
    Jan 2008
    Location
    Commonly found in a pantry or the bottom of a fridge, searching for grains, fermented or distilled
    Posts
    4,492
    Thanks
    1,345
    Thanked 2,556 Times in 1,511 Posts
    Rep Power
    1180
    Reputation
    44618

    Default

    Quote Originally Posted by Ma_Baker View Post
    Hi all,

    I have just got off the 'phone with Coles (non)help line.

    I received my delivery of food and was dismayed to find that one of the items was "microwave only".

    I went back to their website and there is no detail whatsoever, no ingredients, no country of origin and no cooking instructions stating "this is microwave only". Oh what joy ....

    Coles state "their website only displays the information that the suppliers give them". Therefore if you buy food that is unsuitable for your needs TOUGH TITTIES, you just lost your dough!

    No refunds, no returns - NO Fukc ALL.

    If you have an allergen, tough shit

    If you don't have a microwave, tough shit

    Apart from whinging to you lot what can I do ??? Who you gonna call ?? apart from ColesBusters?? (Just an aside, is what they are saying legal ??)

    This dipso needs help

    Luv and Kisses to all


    Care to share a link to the actual item?
    I find it hard to imagine any food item that can not be heated/cooked in a conventional way if it is taken out of it's microwaveable containment or even left within, heated in a pan with hot(not boiling) water for 20 minutes or so.
    This era of thoughtless consumption must end so we can encourage a world of creative geniuses rather than consumer idiots.


  • #9
    Premium Member
    Skepticist's Avatar
    Join Date
    Apr 2009
    Posts
    1,093
    Thanks
    569
    Thanked 634 Times in 501 Posts
    Rep Power
    400
    Reputation
    12060

    Default

    Maybe keep the ACA name & shame on national media option for the final weapon but follow the ACCC complaints procedure first. Most businesses will prefer to resolve issues a tad more quietly.

  • #10
    Premium Member
    oceanboy's Avatar
    Join Date
    Jan 2008
    Posts
    16,029
    Thanks
    7,208
    Thanked 8,652 Times in 4,432 Posts
    Rep Power
    3635
    Reputation
    148112

    Default

    Quote Originally Posted by Ma_Baker View Post
    Who is she
    She.... is a saviour to all Australians with issues like yours!
    Last edited by oceanboy; 14-03-19 at 04:05 PM.
    If u want to go on an expedition get a Land Rover, if u want to come home from an expedition get a Landcruiser!

  • #11
    Senior Member
    Join Date
    Aug 2008
    Posts
    823
    Thanks
    80
    Thanked 267 Times in 136 Posts
    Rep Power
    214
    Reputation
    2785

    Default

    Nomeat

    It seems my previous reply died in the ether of the interweb, so here we go again..



    Many, many more with no ingredient lists or cooking instructions.

    Yes I can overcome any cooking impediments. But, WHY SHOULD I HAVE TO ????

    Two small words on the product description "MICROWAVE ONLY"
    Buy cheap and pay often, - there is no substitute for stupidity.

    You wipe your bum after each crap, why don't you clean your teeth after every meal?

    There is no shame in being uneducated nor in being stupid.
    The true shame lies in knowing that you are and doing nothing about it.

    Only the living worry about dying.

    To the tobacco addicts - Smoke more and die sooner, so I can breathe fresh air. Thank you.

    Education is the only sure cure for religion

  • The Following User Says Thank You to Ma_Baker For This Useful Post:

    nomeat (14-03-19)

  • #12
    Senior Member

    Join Date
    Jun 2008
    Location
    Melbourne, NE.
    Age
    50
    Posts
    2,477
    Thanks
    336
    Thanked 501 Times in 347 Posts
    Rep Power
    351
    Reputation
    6818

    Default

    Surely one look at the pic and you would know its a microwave meal ?

  • The Following User Says Thank You to loanrangiel For This Useful Post:

    lsemmens (14-03-19)

  • #13
    Senior Member
    Join Date
    Aug 2008
    Posts
    823
    Thanks
    80
    Thanked 267 Times in 136 Posts
    Rep Power
    214
    Reputation
    2785

    Default

    Quote Originally Posted by loanrangiel View Post
    Surely one look at the pic and you would know its a microwave meal ?
    HOW !!!

    Is there anyone else here who can look at this picture and immediately tell it is "Microwave Only"......

    I can't, but I lost my psychic abilities a long time ago.
    Buy cheap and pay often, - there is no substitute for stupidity.

    You wipe your bum after each crap, why don't you clean your teeth after every meal?

    There is no shame in being uneducated nor in being stupid.
    The true shame lies in knowing that you are and doing nothing about it.

    Only the living worry about dying.

    To the tobacco addicts - Smoke more and die sooner, so I can breathe fresh air. Thank you.

    Education is the only sure cure for religion

  • The Following User Says Thank You to Ma_Baker For This Useful Post:

    Skepticist (14-03-19)

  • #14
    Premium Member
    oceanboy's Avatar
    Join Date
    Jan 2008
    Posts
    16,029
    Thanks
    7,208
    Thanked 8,652 Times in 4,432 Posts
    Rep Power
    3635
    Reputation
    148112

    Default

    What is the dollar value of the product involved here?
    If u want to go on an expedition get a Land Rover, if u want to come home from an expedition get a Landcruiser!

  • #15
    Senior Member
    fandtm666's Avatar
    Join Date
    Jan 2008
    Posts
    5,063
    Thanks
    126
    Thanked 494 Times in 226 Posts
    Rep Power
    917
    Reputation
    30527

    Default

    is a pre-cooked meal to make life easy for some
    just plate it up and throw it in the oven

  • #16
    Senior Member
    nomeat's Avatar
    Join Date
    Jan 2008
    Location
    Commonly found in a pantry or the bottom of a fridge, searching for grains, fermented or distilled
    Posts
    4,492
    Thanks
    1,345
    Thanked 2,556 Times in 1,511 Posts
    Rep Power
    1180
    Reputation
    44618

    Default

    Quote Originally Posted by Ma_Baker View Post
    Nomeat

    It seems my previous reply died in the ether of the interweb, so here we go again..



    Many, many more with no ingredient lists or cooking instructions.

    Yes I can overcome any cooking impediments. But, WHY SHOULD I HAVE TO ????

    Two small words on the product description "MICROWAVE ONLY"

    Well you purchased it with the intention of heating it the conventional way, SO WHY SHOULDN'T YOU
    I often have a different approach to things: I don't FOLLOW rules, I MAKE them

    That said I find it very important on behalf of EVERY customer to make sure that companies describe their product correctly and accurately and you should contact Coles head office politely and inform them of the grief they have caused you by withholding this important information.
    If they come with their only supplied info required blah blah, you tell them that is NOT good enough and you will escalate this with the ACCC.
    Alternatively however they might provide you with a gift voucher.

    A letter does wonders too.

    I have received several gift vouchers in the past but have not had dealings with Coles.
    This era of thoughtless consumption must end so we can encourage a world of creative geniuses rather than consumer idiots.


  • The Following User Says Thank You to nomeat For This Useful Post:

    hinekadon (14-03-19)

  • #17
    LSemmens
    lsemmens's Avatar
    Join Date
    Dec 2011
    Location
    Rural South OZ
    Posts
    7,809
    Thanks
    6,973
    Thanked 4,498 Times in 2,226 Posts
    Rep Power
    1974
    Reputation
    81220

    Default

    From the look of the product, and the description "Made in Australia from at least 49% Australian ingredients Packaged in Australia" is enough to have me looking for something else. It lists NO ingredients, so you are buying on the picture of the packaging alone. For $8.25, that package had better be tasty and edible, because I have NO IDEA of the contents.
    I'm out of my mind, but feel free to leave a message...

  • #18
    Senior Member

    Join Date
    Jul 2010
    Posts
    1,783
    Thanks
    2,021
    Thanked 976 Times in 574 Posts
    Rep Power
    505
    Reputation
    16943

    Default

    find a cooking forum , maybe there is an easy way to convert microwave meals into something you can put on a cooktop.

    thats expensive though , for a bit less money ( per meal ) you could support the local Meals on Wheels who can deliver something better

  • #19
    Administrator

    Join Date
    Jan 2008
    Location
    Newcastle, Nsw
    Posts
    4,481
    Thanks
    784
    Thanked 2,392 Times in 1,081 Posts
    Rep Power
    899
    Reputation
    30596

    Default

    You can buy a microwave for $48 at Big W, if you live on your own you really should consider one.

  • #20
    Senior Member
    Join Date
    Aug 2008
    Posts
    823
    Thanks
    80
    Thanked 267 Times in 136 Posts
    Rep Power
    214
    Reputation
    2785

    Default

    Vroom & Ox

    Thanks for your advice.

    However my issue is not how to overcome this matter, I have cooked in homeless shelters and at many public gatherings, so cooking date expired and microwave only foods is not a problem.

    I could also buy an oven, but, WHY should I.

    All I want is for Coles to do the right thing;

    Declare the ingredients of the compound foods they sell,

    The methods of cooking required for the foods they sell.

    These are the details that are available to all shoppers in store, so why should online shoppers be denied?

    Luv to all

    Buy cheap and pay often, - there is no substitute for stupidity.

    You wipe your bum after each crap, why don't you clean your teeth after every meal?

    There is no shame in being uneducated nor in being stupid.
    The true shame lies in knowing that you are and doing nothing about it.

    Only the living worry about dying.

    To the tobacco addicts - Smoke more and die sooner, so I can breathe fresh air. Thank you.

    Education is the only sure cure for religion

  • Page 1 of 2 12 LastLast

    Bookmarks

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •