Results 1 to 4 of 4

Thread: Tecom C4 solfware and Challenger 10 system

  1. #1
    Junior Member
    Join Date
    Jun 2019
    Posts
    4
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Reputation
    10

    Default Tecom C4 solfware and Challenger 10 system

    I have an issue when using Tecom c4 solfware to program and monitor challenger 10 system !
    I create an user with a PIN and an active card, I also assign that user to an acccess level which includes a card reader as its access point and a 24/7 time frame.
    The problem is , when I present the card to the card reader, the system denies access. it does recognise the user but doesnt grant access to that user.
    Here is the detail annoucement on the system : " Access dennied to user 1 ( card 1 ), reason : no access "
    Does anyone know how to solve this, please help me !



Look Here ->
  • #2
    Premium Member

    Join Date
    Jan 2008
    Posts
    4,089
    Thanks
    5,276
    Thanked 3,930 Times in 1,657 Posts
    Rep Power
    1174
    Reputation
    44921

    Default

    You'd be more likely to receive help by posting in the correct section, which in this instance is the section, where security alarm installers frequent.

  • The Following User Says Thank You to tristen For This Useful Post:

    Long (02-06-19)

  • #3
    Junior Member
    Join Date
    Jun 2019
    Posts
    4
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Reputation
    10

    Default

    Oh, i was so stupid ! it's my first time on this forum anyway. Thankyou so much for your advice !

  • #4
    Premium Member

    Join Date
    Jan 2008
    Posts
    4,089
    Thanks
    5,276
    Thanked 3,930 Times in 1,657 Posts
    Rep Power
    1174
    Reputation
    44921

    Default

    Thanks for your gracious response.

    Welcome to the forum.

    I hope that you get your security problem sorted out quickly.

  • Bookmarks

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •