Hi,

I'm really new here and I don't know much about the system. My husband died over 4 years ago. We had CROW installed in the house but we didn't have time to learn how to use it. My husband passed away 6 months after installation. I could not manage the system so I turned it off from the wall.

I would like to make it work again. I have only the user's Guide. It said "CROW OLED Keypad. P/N:7103670. SW Ver-0.65. I bought a new battery as I assumed the battery would be dead by then.

I have a few questions below:

1) What model of CROW I have? How can I find out from the box?

2) Where can I get the installation guide/manual? Any installation code?

3) What should I do in my case that the system hasn't been turned on for 5 years to make it work again? I pulled the power code and LAN line from the socket.

PS:
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I live in the bush, it is not easy to get someone come to my place to do the service without paying arms and legs. I used to work in Programming and have basic Hardware skill.

Regards,

DT.