Hi all,
just wondering if anyone has some guidance here. I inherited a Solution 862 which was operational. About 10 months later, the battery began to fail. It took about a week to get a replacement, during which time i was charging the old battery daily. Since installing a new battery, i have been getting a persistent Zone 8 error, triggered by i don't know what (there is a relay that clicks when triggered). Knowing that a Zone 8 error is a communications error/24 hour tamper, i tried what i could see to resolve the issue but without success. I didn't have the installer code so i decided to rest the board to factory settings and start again. As soon as i reset the board, i started getting the Zone 8 error again. Using the installers manual, i have been unable to change the Zone 8 settings, either to 'not used' or even to some other 24hr type.
Does anyone understand why i'm getting a persistent Zone 8 trigger or have some pointers on where to look next? Happy to answer any queries.
Cheers in advance.
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