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Thread: PayPal WTF

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    Default PayPal WTF

    my credit card details have expired on PayPal and i was too lazy to log in and update the new card details.
    the other day i purchased some things from aliexpress NO PayPal involved in any way used credit card to pay the next day i get an email from PayPal saying my credit card details have been updated WTF.

    PayPal must own aliexpress to be able to do this.
    or PayPal is some sort of spy agency.

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    Wow! Are you going to inquire? I would...

    If you do, please let us know what their story is .
    The fact that there's a highway to hell and a stairway to heaven says a lot about the anticipated traffic flow.

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    all i will get is a robo answer if i ask paypal.
    or some bullshit.
    and who do you even complain to.

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    Check here to see if your problem falls within one of the categories and at the bottom right is a Call Us button. You will get a live person to talk to and they can answer your questions. I've used them before with queries.

    The Eagle Flies High!


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    It might be a scam email. I'd look closer at it.
    The obvious first step is to ask paypal how they got your personal details since you had not given them to them.
    If you're not happy with their response, then make a complaint to the FOS. (financial ombudsman).
    If the two companies are operating as different companies then there may be a privacy breach there.

    It wouldn't be the dodgiest thing paypal has done in the last 30 days.
    Yes I am an agent of Satan, but my duties are largely ceremonial.

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  • 09-10-19, 11:41 PM


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    Quote Originally Posted by trash View Post
    It might be a scam email. I'd look closer at it.
    logged into paypal and yes they have my new credit card details

    [/QUOTE] The obvious first step is to ask paypal how they got your personal details since you had not given them to them.[/QUOTE]
    do i poke the bear Y/N.
    is it a good idea ?.

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    Quote Originally Posted by eeprommemory View Post
    logged into paypal and yes they have my new credit card details
    The obvious first step is to ask paypal how they got your personal details since you had not given them to them.[/QUOTE]
    do i poke the bear Y/N.
    is it a good idea ?.[/QUOTE]

    F*ck the bear!!

    I know I would. I would also be asking the bank how they got them.
    The fact that there's a highway to hell and a stairway to heaven says a lot about the anticipated traffic flow.

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    Quote Originally Posted by enf View Post
    The obvious first step is to ask paypal how they got your personal details since you had not given them to them.
    do i poke the bear Y/N.
    is it a good idea ?.[/QUOTE]

    F*ck the bear!!

    I know I would. I would also be asking the bank how they got them.[/QUOTE]

    letting the bank know about it yes i am sure they will love it.

    still not keen on poking the bear.

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    Quote Originally Posted by eeprommemory View Post

    still not keen on poking the bear.
    Why ???.......sounds dodgy that you are reticent to poke the bear

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    i use paypal a lot if i poke the bear they will probably suspend my account or delete it.

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    Quote Originally Posted by eeprommemory View Post
    i use paypal a lot if i poke the bear they will probably suspend my account or delete it.
    I seriously doubt that. Still, it's up to you.

    Definitely talk to the bank. Your details SHOULD be secure from everyone.
    The fact that there's a highway to hell and a stairway to heaven says a lot about the anticipated traffic flow.

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    I would be asking them to explain clearly how and why they have updated your credit card details without your consent.
    Then I would be asking the bank the same questions.
    If the answers were not satisfactory next stop would be the Ombudsman.
    Makes one wonder what else they're doing, especially if they're going unchallenged.

    It's possible that buried beneath many pages of dribble in their terms of usage that nobody reads, they've given themselves permission to do this if you have an account and use their service, if that's so you'd have agreed to it when signing up.
    I'd be very surprised if they weren't tracking users across the web, they are big business.

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    Is it a different card number, or just a new expiry date? I have heard of merchants guessing the new expiry date after a card is renewed.

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    Quote Originally Posted by shred View Post
    Is it a different card number, or just a new expiry date? I have heard of merchants guessing the new expiry date after a card is renewed.
    same card new CV number they have that too.

    i am going to let the bank know on Monday and see what their reaction is.

    then annoy paypal.

    ANYONE else that has a credit card about to expire with paypal play the not update your card game then use your card and see how long it takes for paypal to get your new details.
    i am thinking a web tracker grabbed the numbers.

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    Quote Originally Posted by eeprommemory View Post
    same card new CV number they have that too.

    i am going to let the bank know on Monday and see what their reaction is.

    then annoy paypal.

    ANYONE else that has a credit card about to expire with paypal play the not update your card game then use your card and see how long it takes for paypal to get your new details.
    i am thinking a web tracker grabbed the numbers.
    Possibly....

    Is there anyone who has actually READ PPs fine print? Maybe there is a permission statement of some kind in there. If there is I will be deleting my card and only connecting it to pay for something.
    The fact that there's a highway to hell and a stairway to heaven says a lot about the anticipated traffic flow.

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    Before people go making pointless complaints to the Ombudsman, or waste their time complaining to their bank, they may wish to read PayPal’s User Agreement and see what they have signed up to.

    PayPal automatically receive updated card information on expired cards from your card issuer. In some cases this is the case for replaced cards (eg a new card number) as well. Has been that way for ages. If you don’t want it to auto update, you need to delete the card from your account.

    It’s there in the UA in black and white:


    Plenty of threads in the PayPal forums as well.

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    i never bother to read them because it has been changed so many times its not funny.
    i also don't understand lawyer the foreign language no one can understand even them.

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    Quote Originally Posted by eeprommemory View Post
    i never bother to read them because it has been changed so many times its not funny.
    i also don't understand lawyer the foreign language no one can understand even them.
    I believe everytime paypal or ebay or any others change their user's terms, instead of sending an email that says "we've changed our terms, but it's up to you to figure out what we've changed", they should be forced by law to either include what the changes made are in the email, or provide a link to exactly what's changed on their site somewhere.
    Their email links usually take you to the full terms and conditions with no way to tell what any changes might be.

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    Quote Originally Posted by Jma View Post
    I believe everytime paypal or ebay or any others change their user's terms, instead of sending an email that says "we've changed our terms, but it's up to you to figure out what we've changed", they should be forced by law to either include what the changes made are in the email, or provide a link to exactly what's changed on their site somewhere.
    Their email links usually take you to the full terms and conditions with no way to tell what any changes might be.
    I have had a Paypal account for many years and have receive e-mail messages from them whenever there is a change to the conditions of use.

    It is also possible to contact them via telephone. O the odd occasion when I have done so, they have always been knowledgeable and answered any questions I have asked.

    There is a lot of BS being posted in this thread and I wish that members would be civil and courteous instead of going off the deep end.

    If you want to know something CONTACT the company concerned rather than airing your grievances here, where you only stir up a hornet's nest of emotional responses and uninformed replies.

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    Quote Originally Posted by tristen View Post
    I have had a Paypal account for many years and have receive e-mail messages from them whenever there is a change to the conditions of use...
    So have I, they do send email whenever there is a change...ever tried to find out what that change actually is?

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