Some photos would help or links to what you purchased.
Next, Bunnings have cheap enough LED downlights now, i've used them on jobs and would be happy to have them in my home
Cheaper than my wholeseller, with a warranty and plenty of places to return faulty units.
Its hard to know what you are exactly talking about without pics
As all modern LED downlights i install now only have a 240 lead and sealed LED light fitting
Its one unit, with 3 colour adjustable light temp range...
So i really can't see what can fail or what can be serviced.
From what you have told us, yes the lead was faulty....
Could you plug the lead in and test that it worked or not?
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