Toby's Deals have responded with a claim form after only a few hours.
Part of their reply...
I am very sorry to read that you are having an issue with your product.
For the correct procedure to assist you in this, I need to refer you to our RMA department.
We request that you create an RMA ticket on our website to contact them.
You will be able to create this ticket on the following page:
...Have done that and now waiting.
Hopefully it won't take too long to sort out. Thank shite my old Xiaomi Mi A1 is working so well.
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