Results 1 to 10 of 10

Thread: WIN 10 password not working

  1. #1
    Premium Member
    TVguy's Avatar
    Join Date
    May 2009
    Location
    Nomad
    Posts
    1,002
    Thanks
    426
    Thanked 882 Times in 424 Posts
    Rep Power
    420
    Reputation
    12648

    Default WIN 10 password not working

    It is a rare occurrence that software has me at a dead end. My wife's laptop (WIN 10) will not accept the password that has worked for the last two years.
    All attempts to log in fail. The password is correct and the keyboard is fully functional. No MS account as I built this machine and others from from discarded units from my workplace.
    Safe mode asks for the password and it is rejected. Searches for help online have thus far been fruitless.
    Any advice from those who are far wiser than I am would be greatly appreciated.

    Thanks in advance.

    Regards
    TV Guy
    “Confidence is the prize given to the mediocre”

    Robert Hughes



Look Here ->
  • #2
    Premium Member
    hoe's Avatar
    Join Date
    Jan 2008
    Location
    -30.7719955,121.495211
    Age
    56
    Posts
    5,590
    Thanks
    232
    Thanked 3,618 Times in 1,567 Posts
    Rep Power
    1356
    Reputation
    50968

    Default

    Try a usb keyboard....

    Reset bios.



    Sent from my VOG-L09 using Tapatalk



    Finally got FTTN, 710m line length....

  • #3
    Crazy Diamond
    Tiny's Avatar
    Join Date
    Dec 2010
    Location
    Tasmania
    Age
    60
    Posts
    6,132
    Thanks
    10,280
    Thanked 4,992 Times in 2,502 Posts
    Rep Power
    1922
    Reputation
    80177

    Default

    If you have a windows 10 Bootable USB or DVD, or a recovery disc.
    Then try this,



    You may actually be able to get into the Laptops recovery mode to do this by holding down the shift key while restarting the lap top from the lock screen.
    Do this at the log in screen:

    Hold down the shift key on your keyboard while clicking the Power button on the screen.
    Continue to hold down the shift key while clicking Restart.
    Continue to hold down the shift key until the Advanced Recovery Options menu appears.
    Click Troubleshoot
    Click Advanced options then follow the video to set up a command prompt & reset the folders as shown in the video.
    Cheers, Tiny
    "You can lead a person to knowledge, but you can't make them think? If you're not part of the solution, you're part of the problem.
    The information is out there; you just have to let it in."

  • #4
    LSemmens
    lsemmens's Avatar
    Join Date
    Dec 2011
    Location
    Rural South OZ
    Posts
    8,842
    Thanks
    8,731
    Thanked 5,471 Times in 2,638 Posts
    Rep Power
    2410
    Reputation
    100680

    Default

    Not something as simple as caps lock or num lock?
    I'm out of my mind, but feel free to leave a message...

  • #5
    Premium Member
    hoe's Avatar
    Join Date
    Jan 2008
    Location
    -30.7719955,121.495211
    Age
    56
    Posts
    5,590
    Thanks
    232
    Thanked 3,618 Times in 1,567 Posts
    Rep Power
    1356
    Reputation
    50968

    Default

    Quote Originally Posted by lsemmens View Post
    Not something as simple as caps lock or num lock?
    maybe accidentally changed keyboard type before last switch off ?



    Finally got FTTN, 710m line length....

  • #6
    Premium Member
    TVguy's Avatar
    Join Date
    May 2009
    Location
    Nomad
    Posts
    1,002
    Thanks
    426
    Thanked 882 Times in 424 Posts
    Rep Power
    420
    Reputation
    12648

    Default

    Thanks guys,
    I've ruled out all the obvious stuff and confirmed that the PW is correct. PITA is that safe mode even asks for a PW now (which is how I know the keyboard is working correctly).
    This is only a secondary machine, so I might just bite the bullet and reinstall the OS.
    Cheers
    “Confidence is the prize given to the mediocre”

    Robert Hughes

  • #7
    Premium Member
    Join Date
    Sep 2008
    Location
    perth wa
    Posts
    261
    Thanks
    18
    Thanked 85 Times in 68 Posts
    Rep Power
    185
    Reputation
    1739

    Default

    Reset password link on the sign-in screen.

  • #8
    Junior Member tready's Avatar
    Join Date
    May 2011
    Location
    Sydney
    Posts
    10
    Thanks
    4
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Reputation
    10

    Default

    If you are sure it was a local account and not linked to microsoft, If you can obtain an Microsoft ERD Disc and boot from it you can use the locksmith tool to reset the account passwords.

  • #9
    Senior Member
    Philquad's Avatar
    Join Date
    Jan 2008
    Location
    nelson bay
    Age
    51
    Posts
    3,858
    Thanks
    187
    Thanked 1,283 Times in 776 Posts
    Rep Power
    608
    Reputation
    16498

    Default

    Quote Originally Posted by TVguy View Post
    Thanks guys,
    I've ruled out all the obvious stuff and confirmed that the PW is correct. PITA is that safe mode even asks for a PW now (which is how I know the keyboard is working correctly).
    This is only a secondary machine, so I might just bite the bullet and reinstall the OS.
    Cheers
    try here
    couple of pass reset iso's there you can boot to.

    not the password recovery zip, its a exe for stealing email passwords lol
    Last edited by Philquad; 01-02-20 at 03:33 PM.
    why do we need the NBN ? because the copper network is constipated & needs fibre

  • The Following User Says Thank You to Philquad For This Useful Post:

    TVguy (01-02-20)

  • #10
    Premium Member
    TVguy's Avatar
    Join Date
    May 2009
    Location
    Nomad
    Posts
    1,002
    Thanks
    426
    Thanked 882 Times in 424 Posts
    Rep Power
    420
    Reputation
    12648

    Default

    Quote Originally Posted by Philquad View Post
    try here
    couple of pass reset iso's there you can boot to.

    not the password recovery zip, its a exe for stealing email passwords lol
    Many thanks indeed Phil.
    I shall report back with the results.
    Cheers
    “Confidence is the prize given to the mediocre”

    Robert Hughes

  • Bookmarks

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •