Try a usb keyboard....
Reset bios.
Sent from my VOG-L09 using Tapatalk
It is a rare occurrence that software has me at a dead end. My wife's laptop (WIN 10) will not accept the password that has worked for the last two years.
All attempts to log in fail. The password is correct and the keyboard is fully functional. No MS account as I built this machine and others from from discarded units from my workplace.
Safe mode asks for the password and it is rejected. Searches for help online have thus far been fruitless.
Any advice from those who are far wiser than I am would be greatly appreciated.
Thanks in advance.
Regards
TV Guy
"The saddest aspect of life right now is that science gathers knowledge faster than society gathers wisdom." - Issac Asimov
Look Here -> |
Try a usb keyboard....
Reset bios.
Sent from my VOG-L09 using Tapatalk
If you have a windows 10 Bootable USB or DVD, or a recovery disc.
Then try this,
You may actually be able to get into the Laptops recovery mode to do this by holding down the shift key while restarting the lap top from the lock screen.
Do this at the log in screen:
Hold down the shift key on your keyboard while clicking the Power button on the screen.
Continue to hold down the shift key while clicking Restart.
Continue to hold down the shift key until the Advanced Recovery Options menu appears.
Click Troubleshoot
Click Advanced options then follow the video to set up a command prompt & reset the folders as shown in the video.
Cheers, Tiny
"You can lead a person to knowledge, but you can't make them think? If you're not part of the solution, you're part of the problem.
The information is out there; you just have to let it in."
Not something as simple as caps lock or num lock?
I'm out of my mind, but feel free to leave a message...
Thanks guys,
I've ruled out all the obvious stuff and confirmed that the PW is correct. PITA is that safe mode even asks for a PW now (which is how I know the keyboard is working correctly).
This is only a secondary machine, so I might just bite the bullet and reinstall the OS.
Cheers
"The saddest aspect of life right now is that science gathers knowledge faster than society gathers wisdom." - Issac Asimov
Reset password link on the sign-in screen.
If you are sure it was a local account and not linked to microsoft, If you can obtain an Microsoft ERD Disc and boot from it you can use the locksmith tool to reset the account passwords.
TVguy (01-02-20)
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