Noticed we've not been receiving various items in the mail / delivered by courier at our semi-rural property.
In the last 12 months, two eBay items, one Amazon order of books and one order of local goods delivered by courier were never received - tracking on each shows they were delivered / "left in a safe place" (without signature) and we have made enquiries each time to no avail. It's the same answer each time: "tracking shows it was delivered - your problem, not ours."
So just what are our rights when it comes to deliveries that are tracked 'to be left in a safe place' that never arrive?
Thinking we might have to get a PO Box and have everything sent there from now on. Would pay for itself in 6 months at this rate.
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