Hi everybody,

I have just purchased a new android mobile phone Motorola Moto G8 power lite.

The problem I am having is it will not charge with the USB cable and the Motorola power adapter on mains power. It will charge although with the USB cable connected to a laptop.

I was just wondering if maybe something with the power is in a off position with the phone?

I have read a bit of stuff on the net that says may fix the problem:

(1). Depress the power on button with the volume up and down for 1 minute to reset the system?

(2). That there may be a problem with the phone and a faulty app?

I am just wondering if anybody can please offer any advice with this problem?

Thank you.