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Thread: CT Plus Software for Tecom

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    Default CT Plus Software for Tecom

    Just had a play around with the CT Plus software and my initial view is "why the hell have they provided an amateur looking gui when the had a perfectly good design in Titan". Am I missing something. Will it grow on me?



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    Junior Member Poody's Avatar
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    Your missing something......
    You did ask..
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    Titan perfectly good?!

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    It is, but only on earlier hardware.

    It is but not for the new Panels.
    The Challenger Plus, LE Plus and the Network Access controller.
    There is a lot more that the platform now does
    CTPlus does a lot of smart things but is only a tech tool.

    I guess 95% is older hardware and how many upgrade to or install Challenger plus panels as opposed to C10.
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    Quote Originally Posted by CT4 View Post
    Titan perfectly good?!
    Absolutely. Works as it should. Easy to use. Easy to understand, and the end user gets how to use it very easy.

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    Quote Originally Posted by Poody View Post
    It is, but only on earlier hardware.

    It is but not for the new Panels.
    The Challenger Plus, LE Plus and the Network Access controller.
    There is a lot more that the platform now does
    CTPlus does a lot of smart things but is only a tech tool.

    I guess 95% is older hardware and how many upgrade to or install Challenger plus panels as opposed to C10.
    I want it for an end user. They have a Ch10 and were using the Titan app with a Samsung phone. Then, on the latest upgrade, the Titan app would not work. Spoke to technical help who said they will no longer support the app for this phone and I would have to upgrade the Ch10 to Challenger Plus. They were happy with Titan onsite but would also have to upgrade to CT Plus. This doesn't seem as user friendly as Titan. A bit poor that they will not support this phone platform anymore as using the app was one of the reasons they wanted to upgrade their V8 to the Ch10 in the first place.

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    My point is that TITAN has a clunky layout compared to a lot of other alarm/access system software suites, including CTPlus. It's also a little bit prone to corruption, albeit, easy to fix. I'd argue that end user programming is far easier on CTPlus or WMS than it is on TITAN. I think the more you use CTPlus, the more you'll warm to it.

    Quote Originally Posted by securityalarmguy64 View Post
    I want it for an end user. They have a Ch10 and were using the Titan app with a Samsung phone. Then, on the latest upgrade, the Titan app would not work. Spoke to technical help who said they will no longer support the app for this phone and I would have to upgrade the Ch10 to Challenger Plus. They were happy with Titan onsite but would also have to upgrade to CT Plus. This doesn't seem as user friendly as Titan. A bit poor that they will not support this phone platform anymore as using the app was one of the reasons they wanted to upgrade their V8 to the Ch10 in the first place.
    The TecomPlus App craps all over the Tecom mobile app. Push notifications for a start. Well worth the upgrade. Server drops off once in a while, but you can't really complain if it's free

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    Junior Member Poody's Avatar
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    I agree with you CT4. The new app is streets ahead of the old app. End users love it as well. Simple yet does all you need it to.
    Cplus is a way easier to set up and use with the software.
    Love the way you setup the SDC as a DOOR. and the Dual Weigand interface is such a cheap form of access control.
    Becoming "to easy"
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