I'm trying to reset my late wife's ipad. I get through everything until it wants to send a code to her phone which was disconnected some six months ago. I jump through the bloody hoops for an alternative and it tells me my apple ID is locked, HOW THE (#$%^&*()*&T^R%$#@) can I reset it???????? Yes I have all the appropriate passwords, AND the phone number, but that phone is no longer active!
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