Results 1 to 4 of 4

Thread: TecomC4 time zones

  1. #1
    Junior Member
    Join Date
    Jun 2021
    Posts
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Reputation
    10

    Default TecomC4 time zones

    Hi all.

    I'm looking for assistance with a TecomC4 system with multiple Challengers across different time zones.

    In this instance, the server is located in Sydney and I have sites in WA. The server is set to +10 time zone. For the WA Challengers I have set the time zone in Titan; System Options to +8, and I have set the time zone in TecomC4 Devices to +8. In Titan, the Time&Date is set to use computer time, and doing a recall shows the correct time as per WA time zone. However, when viewing events in TecomC4 they come through as the Sydney time zone. I have tried changing the time zone for the Challenger to all different time zones; eg. +6, +4, etc; and the events always show based on the server time zone.

    How do I get the TecomC4 events to show in Challenger local time rather than in server time?



Look Here ->
  • #2
    Junior Member Poody's Avatar
    Join Date
    Jul 2010
    Location
    Auckland NZ
    Posts
    145
    Thanks
    0
    Thanked 19 Times in 18 Posts
    Rep Power
    146
    Reputation
    380

    Default

    Have you reloaded the config from the changed panels into C4?
    C4 will not see any change unless you do.
    Are the panels C10's or V8's?
    I can't remember if the log shows 2 x time stamps. The server and the panels.
    Aspire to Inspire Before you Expire!!

  • #3
    Junior Member
    Join Date
    Jun 2021
    Posts
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Reputation
    10

    Default

    Just an update on this one after a lot of back and forth with tech support. They have advised that the requirement I described is not an available option on TecomC4 at this time, but may be considered in the future. They have said that all Challengers, no matter where in the country/world and what timezone they are set to, will display their events in the server timezone.

  • #4
    Junior Member Poody's Avatar
    Join Date
    Jul 2010
    Location
    Auckland NZ
    Posts
    145
    Thanks
    0
    Thanked 19 Times in 18 Posts
    Rep Power
    146
    Reputation
    380

    Default

    Make you go "Oh I see. Now where is that old Forcefield Box"
    Aspire to Inspire Before you Expire!!

  • 23-07-21, 08:27 PM


  • Tags for this Thread

    Bookmarks

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •